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Erschienen in:
2010 | OriginalPaper | Buchkapitel
A Rule-Based Approach for Model Management in a User Interface – Business Alignment Framework
verfasst von : Kenia Sousa, Hildeberto Mendonça, Jean Vanderdonckt
Erschienen in: Task Models and Diagrams for User Interface Design
Verlag: Springer Berlin Heidelberg
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When organizations change Business Processes (BP) aiming for improvements, such changes normally impact on systems’ User Interfaces (UI), which represent a tangible resource for communication with customers, suppliers, partners, or investors; thus a source of competitive advantage and differentiation. To manage the link between UIs and BPs, we propose a framework that classifies the core elements and the operations performed on them, represented through rules that are used to support impact analysis. This solution has been analyzed in a large bank-insurance organization, which has enabled the proposal of an innovative strategy that integrates researches on interaction design and business process management with implications on practical scenarios of result-driven organizations.