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Erschienen in:
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2016 | OriginalPaper | Buchkapitel

A Systematic Review About User Experience Evaluation

verfasst von : Camila Loiola Brito Maia, Elizabeth Sucupira Furtado

Erschienen in: Design, User Experience, and Usability: Design Thinking and Methods

Verlag: Springer International Publishing

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Abstract

The user experience related to a product can determine its success or failure. As a result, companies have invested in research to understand what the user feels when he or she uses a product, but it is not simple to get this information, and many approaches arose through the years. This article presents a systematic review on the user experience evaluation field, based on 25 studies. We found (1) that psychophysiological measures are not yet widely applied in the evaluation of the user experience; (2) researchers prefer qualitative approaches; (3) the evaluations are mostly manual (not real time, therefore), and using ready-made products; and (4) most studies used single measurement, not considering the use of the product over time. This scenario shows an opportunity for UX evaluation methods which consider the use of the product over time and provide real time results.

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Vorheriges Kapitel A Simple Method to Record Keystrokes on Mobile Phones and Other Devices for Usability Evaluations
Nächstes Kapitel A Process-Based Approach to Test Usability of Multi-platform Mobile Applications
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Metadaten
Titel
A Systematic Review About User Experience Evaluation
verfasst von
Camila Loiola Brito Maia
Elizabeth Sucupira Furtado
Copyright-Jahr
2016
Buch
Design, User Experience, and Usability: Design Thinking and Methods

Print ISBN: 978-3-319-40408-0

Electronic ISBN: 978-3-319-40409-7

Copyright-Jahr: 2016

DOI
https://doi.org/10.1007/978-3-319-40409-7_42

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