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Erschienen in:
2011 | OriginalPaper | Buchkapitel
An Agent-Based Supplier Selection Framework: A Case-Based Reasoning Approach
verfasst von : Alireza Jahani, Masrah Azrifah Azmi Murad, Md. Nasir Sulaiman, Hasan Selamat
Erschienen in: Digital Enterprise and Information Systems
Verlag: Springer Berlin Heidelberg
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In a competitive environment, those enterprises that always look forward and implement customer-winning supply chain competencies are more profitable than those that do not have such. Existing approaches have not considered customers’ needs in the supplier selection and negotiation processes. This paper aims to present a systematic agent-based framework for supplier selection based on the case-based reasoning approach to evaluate material offers, and negotiate with the suppliers and customers on the price, volume, quality grade, and delivery date of supply materials. The main objective of this research is to take the customers’ needs into consideration and provide them with alternative products which are closest to their first order if their first order was out of stock or they couldn’t get supply from the suppliers. Based on the proposed framework, a numerical example of the known case study is illustrated for highlighting the effectiveness of the approach.