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Erschienen in:
2021 | OriginalPaper | Buchkapitel
An Analysis of the Cognitive Process and Similarities of Complex Problem Solving Discussions
verfasst von : Yingting Chen, Taro Kanno, Kazuo Furuta
Erschienen in: Advances in Neuroergonomics and Cognitive Engineering
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Abstract
The concept of complex problem solving (CPS) as a new cognitive scientific area was initially introduced by Doner 30 years ago. It was not until recently that the verdicts of CPS studies were gradually being applied in business training
. This research aims to convert lab findings into light-weighted cognitive-oriented guidelines for CPS. To achieve this purpose, we investigated the pattern of the underlying cognitive process in CPS discussions. This paper proposes a method that compares cognitive similarities based on the Kolmogorov–Smirnov test. Instead of comparing the semantic similarity, this method compares the proportion of conversation content. It serves the purpose of examining the similarities of thinking processes. From the correlation between the subjective problem conflict level and cognitive similarities, we found that a discussion process best practice can help build a more comprehensive problem understanding.