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Erschienen in:
Researching the After-sales Services and Warranty Management Kapitel lesen Erstes Kapitel lesen

2014 | OriginalPaper | Buchkapitel

6. Auditing the Initial Case Study

verfasst von : Vicente González-Prida Díaz, Adolfo Crespo Márquez

Erschienen in: After–sales Service of Engineering Industrial Assets

Verlag: Springer International Publishing

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Abstract

In this chapter, we will proceed to analyze the case study proposed in Chap.​ 3 as an audit, suggesting improvement actions in accordance with the reference framework described in Chap.​ 5 [1], [2]. It is intended to check the support provided from distinct methodologies and tools proposed as stages in the reference framework [3], [4]. With the purpose of outlining in greater detail a complete development of a framework, further researches in this field will be able to focus on the identification on those good and bad practices followed by different companies in several sectors. Observing for example what it has been done correctly or not.

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Vorheriges Kapitel Reference Framework
Nächstes Kapitel Management Effectiveness
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2.
González-Prida V, Parra C, Gómez JF, Crespo Márquez A. 2010. Audit to a specific study scenario according to a proposed reference framework for the improvement of the warranty management. ESREL/ESRA Rhodes (Greece).
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Metadaten
Titel
Auditing the Initial Case Study
verfasst von
Vicente González-Prida Díaz
Adolfo Crespo Márquez
Copyright-Jahr
2014
Buch
After–sales Service of Engineering Industrial Assets

Print ISBN: 978-3-319-03709-7

Electronic ISBN: 978-3-319-03710-3

Copyright-Jahr: 2014

DOI
https://doi.org/10.1007/978-3-319-03710-3_6

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