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During the Kumamoto earthquakes in Japan, disaster medical assistance teams (DMATs) were dispatched for emergency support. Communication among DMAT members were primarily done via emails and phones, however, during this disaster, some teams also used LINE, a popular social networking service in Japan. Although this tool is simple to use, the teams had problems organizing various topics in a single chat room. In this paper, we propose an application that uses hashtags, which consists of two main units: (1) a bot that redirects messages to specific groups according to hashtags input by users; and (2) a system for logistic-support to manually apply hashtags to messages without tags, and to manually edit hashtags of already-tagged messages. User studies of two Kyoto University Hospital DMAT members were conducted, and through discussion, we found that the generality of the proposed application should be further considered for usage in other activities.
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What is DMAT? DMAT Homepage. http://www.dmat.jp/DMAT.html
Japanese Association for Disaster Medicine. DMAT Text Revision Editorial Committee (2015). “2nd Edition DMAT Standard Textbook”. Published by Herusu Shuppan Co. Inc.
Heisei 28 1st Kyoto DMAT Liaison Council (Heisei 28 Kyoto DMAT Activity Report of Kumamoto Earthquakes)
LINE API Reference. https://devdocs.line.me/en/
LINE is used by 40% of the population, but Facebook Messenger and WhatsApp are the mainstream apps in the world. Ascii.jp. http://ascii.jp/elem/000/001/016/1016194/
- Design and Implementation of a Social Networking Service-Based Application for Supporting Disaster Medical Assistance Teams
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