2013 | OriginalPaper | Buchkapitel
Dynamic Context Modeling for Agile Case Management
verfasst von : Manuele Kirsch-Pinheiro, Irina Rychkova
Erschienen in: On the Move to Meaningful Internet Systems: OTM 2013 Workshops
Verlag: Springer Berlin Heidelberg
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Case Management processes are characterized by their high unpredictability and, thus, cannot be handled following traditional process- or activity-centered approaches. Adaptive Case Management paradigm proposes an alternative data-centered approach for management such processes. In this paper, we elaborate on this approach and explore the role of context data in Case Management. We use the state-oriented representation of the process that allows us to incorporate the contextual information in a systematic and transparent way, leading towards agile case management.