2. E-Democracy for Smart City Lagos

Information and Communication Technologies (ICTs) have strengthened the democratic processes of most democracies in the world. The adoption of E-democracy is to encourage good governance and to properly monitor the democratic processes for the benefits of Lagos residents. Lagos has the fastest and most lucrative ICT market in Nigeria and Africa, yet in spite of this obvious and significant progress, little is known about its E-democracy adoption. This paper provides a comprehensive review of E-democracy in order to assess the levels of E-democracy implementation, evaluate critical success factors of E-democracy implementation and discusses the successes and failures of E-democracy. The analysis of the impact of E-democracy on service delivery in Lagos is also provided. It notes that Lagos is facing a number of challenges in the introduction of E-democracy. Given the importance of the successful implementation of electronic democratic services and from a practical perspective, the paper suggests that government should take a positive position towards the factors which will bring about effective and efficient E-democracy in Nigeria, particularly in Lagos. Lagos State Government needs to widen access to ICT services and guarantee enabling environment for attracting the right level of investments. The paper concludes that there is a lot of hope on the potential of E-democracy to transform the internal efficiency of government and the relationship of government with citizens.