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Erschienen in:
2012 | OriginalPaper | Buchkapitel
Exploring Failures at the Team Level in Offshore-Outsourced Software Development Projects
verfasst von : Tom Philip, Erik Wende, Gerhard Schwabe
Erschienen in: The Dynamics of Global Sourcing. Perspectives and Practices
Verlag: Springer Berlin Heidelberg
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Offshore-outsourced software development (OOSD) projects involve multifaceted risks throughout the project execution, as they are handed over to third-party organizations and thus are exposed to more risks than in domestic outsourcing or captive offshoring. We concentrate on failed OOSD projects in this paper and analyze the unique aspects of such projects at the team level that lead to failures. Using the grounded theory approach, we conducted semistructured interviews with 19 project managers involved in OOSD project failures from the vendor and client sides, who are based in India or Switzerland. We developed a set of propositions regarding multiple teams in the OOSD project context to explain failures. Integration of inter-organizational offshore and onshore teams from the vendor and client sides was found to be indispensable in avoiding project failures. Six categories of unique aspects that lead to OOSD project failures were identified and discussed in this exploratory work.