2016 | OriginalPaper | Buchkapitel
Exploring the Impact of Inaccessible Redesign and Updates
verfasst von : B. Wentz, J. Lazar
Erschienen in: Designing Around People
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For many blind users, updated software versions or revised websites, apps, and operating systems can create a situation where an interface that may have been accessible is no longer accessible, more difficult to use, or confusing. Websites, apps, and cloud-based software are modified on a frequent basis, and many organizations do not have a formal process in place to ensure that those changes comply with accessibility requirements. A web-based survey was conducted to collect feedback from users who are blind to learn more about the impact that website, software, and mobile app updates can have on accessibility and use. The results of the survey illustrate the negative impact that inaccessible updates and revisions can have on users with disabilities.