Fuzzy Comprehensive Evaluation for Rural Public Sports Services

Establishing a performance evaluation system for rural public sports services is the basis for setting up a scientific administrative control system for public sports services. Questionnaire survey, Delphi method and mathematical statistics technique were conducted. Based on relevant theories and principles, exploratory factor analysis was adopted, and the performance evaluation system for rural public sports services along with the weights of indicators was determined. This evaluation system consisted of three primary indicators, eight secondary indicators and thirty tertiary indicators. Rural areas of five prefecture-level cities in Zhejiang Province were taken as the research objects. An empirical study was conducted regarding the performance evaluation system for public sports services in rural areas using the fuzzy comprehensive evaluation method. The results showed that the comprehensive score for the performance of public sports services in rural areas of Zhejiang was 70.087, indicating a moderate level, which was intermediate between “satisfactory” and “neutral”. The respondents were satisfied or above with three indicators, namely, public sports organization and administration services provided by the local public sports sector, current number of public sports facilities, and usage of public sports facilities. However, the respondents were most unsatisfied with two indicators, namely, service attitude of rural public sports administrators and development and exploitation and utilization of rural public sports resources.