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2019 | OriginalPaper | Buchkapitel

Graph Based Aspect Extraction and Rating Classification of Customer Review Data

verfasst von : Sung Whan Jeon, Hye Jin Lee, Hyeonguk Lee, Sungzoon Cho

Erschienen in: Database Systems for Advanced Applications

Verlag: Springer International Publishing

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Abstract

This paper introduces graph-based aspect and rating classification, which utilizes multi-modal word co-occurrence network to solve aspect and sentiment classification tasks. Our model consists of three components: (1) word co-occurrence network construction, with aspect and sentiment labels as different modes; (2) dispersion computation for aspects and sentiments, and; (3) feedforward network for classification. Our experiment shows that proposed model outperforms baseline models, Word2Vec and LDA, in both aspect and sentiment classification tasks. Our classification model uses comparatively smaller vector size for representing words and sentences. The proposed model performs better in classifying out of vocabulary contexts.

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Metadaten
Titel
Graph Based Aspect Extraction and Rating Classification of Customer Review Data
verfasst von
Sung Whan Jeon
Hye Jin Lee
Hyeonguk Lee
Sungzoon Cho
Copyright-Jahr
2019
DOI
https://doi.org/10.1007/978-3-030-18590-9_13