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Erschienen in:
Academic Hubs and the Intellectual Infrastructure of Economic Regulation Kapitel lesen Erstes Kapitel lesen

2018 | OriginalPaper | Buchkapitel

How E-commerce Is Shaping a New Consumer-Focused Regulatory Framework for the European Parcel Delivery Market

verfasst von : Virginie Alloo

Erschienen in: The Contribution of the Postal and Delivery Sector

Verlag: Springer International Publishing

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Abstract

Changing communication behavior has led postal operators to take advantage of new parcel delivery opportunities stemming from the growing e-commerce market. Until fairly recently, the parcel delivery sector was essentially a Business to Business (B2B) market, unregulated and left largely to pure parcel operators like UPS or Fedex. By contrast, the new e-commerce delivery market is mainly Business to Consumers (B2C) and as a result attracts regulatory attention, in particular the consumer protection rules applying throughout the European Union (EU).

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Vorheriges Kapitel E-commerce of Goods: Testing the European Single Market
Nächstes Kapitel Life After Volume Declines: Is There a Viable Future for the Postal Sector?
Fußnoten
1
Proposal for a Regulation of the European Parliament and of the Council on cross-border parcel delivery services, May 25, 2016.
 
2
EC Eurobarometer 413: companies engaged in online activities, May 6, 2015.
 
3
Duch-Brown and Martens, ‘Barriers to firms’ cross-border e-commerce in the EU Digital Single Market’, JRC/IPTS Digital Economy Working Paper, 2015.
 
4
Okholm, H. B. et al., e-Commerce and delivery—A study of the state of play of EU parcel markets with particular emphasis on e-commerce, Copenhagen Economics for the European Commission, 2013.
 
5
EC communication on “coherent framework for building trust in the digital single market for e-commerce and online services’ adopted”—January 11, 2012.
 
6
EC green paper on “an integrated parcel delivery market for the growth of e-commerce in the EU”—November 29, 2012.
 
7
EC communication for a “roadmap for completing the single market for parcel delivery—build consumer trust in delivery services and encourage online sales”—December 16, 2013.
 
8
EC, Flash Eurobarometer 397, ‘Consumer attitudes towards cross-border trade and consumer protection’, 2014.
 
9
Cardona, M., Duch-Brown, N., and Martens, B., ‘Consumer perceptions of (cross-border) e-commerce in the EU Digital Single Market’, JRC/IPTS Digital Economy Working Paper, 2015.
 
10
EC communication for a Digital Single Market strategy for Europe—May 6, 2015.
 
11
EC public consultation on cross-border parcel delivery “Initiative to enhance the affordability, quality and convenience of cross-border parcel delivery”—May 5, 2015.
 
12
European Parliament’s lead Transport and Tourism (TRAN) committee draft report on the proposed Regulation on cross-border delivery, April 26, 2017.
 
13
European Parliament and Council Directive “on consumer rights”—October 25, 2011.
 
14
European Parliament and Council Directive “on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market” (e-Commerce Directive)—June 8, 2000.
 
15
European Parliament and Council Directive “on services in the internal market”—December 12, 2006.
 
16
European Parliament and Council Directive “on certain aspects of the sale of consumer goods and associated guarantees”—May 25, 1999.
 
17
European Parliament and Council Directive “on alternative dispute resolution for consumer disputes” (ADR)—May 21, 2013.
 
18
Directive 97/67/EC of the European Parliament and of the Council of December 15, 1997 on “common rules for the development of the internal market of Community postal services and the improvement of quality of service” (Postal Service Directive—consolidated version) as amended by Directive 2002/39/EC and Directive 2008/06/EC of February 20, 2008 with regard to “the full accomplishment of the internal market of Community postal services”.
 
19
European Parliament and Council Directive “on consumer rights”—October 25, 2011.
 
20
European Parliament and Council Directive “on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market” (e-Commerce Directive)—June 8, 2000.
 
21
European Parliament and Council Directive “on services in the internal market”—December 12, 2006.
 
22
European Parliament and Council Directive “on certain aspects of the sale of consumer goods and associated guarantees”—May 25, 1999.
 
23
European Parliament and Council Directive “on alternative dispute resolution for consumer disputes” (ADR)—May 21, 2013.
 
24
European Commission Communication on the implementation of the Services Directive—June 8, 2012.
 
25
European Parliament and Council Regulation 952/2013 laying down the Union Customs Code—October 9, 2013.
 
26
Proposal for a Council Directive amending Directive 2006/112/EC and Directive 2009/132/EC as regards certain value added tax obligations for supplies of services and distance sales of goods—December 1, 2016.
 
27
Post Europ position paper on the EC’s proposal for a Regulation of cross-border parcel delivery—January 16, 2017.
 
Literatur
Cardona, M., Duch-Brown, N., and Martens, B. (2015) “Consumer perceptions of (cross-border) e-commerce in the EU Digital Single Market”, JRC/IPTS Digital Economy Working Paper.
Duch-Brown, N., and Martens, B. (2015) “Barriers to firms’ cross-border e-commerce in the EU Digital Single Market”, JRC/IPTS Digital Economy Working Paper.
EC Communication (2012) on “coherent framework for building trust in the digital single market for e-commerce and online services”.
EC communication (2012). on the implementation of the Services Directive.
EC green paper (2012) on “an integrated parcel delivery market for the growth of e-commerce in the EU”.
European Parliament and Council Directive (2013) “on alternative dispute resolution for consumer disputes” (ADR).
EC communication (2013) for a “roadmap for completing the single market for parcel delivery—build consumer trust in delivery services and encourage online sales”.
EC Eurobarometer 397 (2014) “Consumer attitudes towards cross-border trade and consumer protection”.
EC Eurobarometer 413 (2015) “Companies engaged in online activities”.
EC communication (2015) for a Digital Single Market strategy for Europe.
EC staff working document (2015)—A Digital Single Market Strategy for Europe—Analysis and Evidence.
EC public consultation on cross-border parcel delivery (2015) “Initiative to enhance the affordability, quality and convenience of cross-border parcel delivery”.
EC proposal for a Regulation (2016) on cross-border parcel delivery services (2016).
EC proposal for a Directive (2016) amending Directive 2006/112/EC and Directive 2009/132/EC on “VAT obligations for supplies of services and distance sales of goods.
European Parliament and Council Directive (1997) on “common rules for the development of the internal market of Community postal services and the improvement of quality of services as amended by Directive 2002/39/EC and Directive 2008/06/EC regarding “the full accomplishment of the internal market of Community postal services”.
European Parliament and Council Directive (1999) “on aspects of the sale of consumer goods and associated guarantees”.
European Parliament and Council e-Commerce Directive (2000).
European Parliament and Council Directive (2006) “on services in the internal market”.
European Parliament and Council Directive (2011) “on consumer rights”.
European Parliament and Council Regulation 952 (2013) “laying down the Union Customs Code”.
European Parliament’s Transport and Tourism committee draft report (2017) on the draft Regulation on cross-border delivery.
Fratini, Alessandra. (2017). “DHL Express (Austria): Towards Legal Certainty on Article 9 and Applicable Obligations for Postal Service Providers”, this volume.
Okholm, H. B. (2013) “e-Commerce and delivery—A study of the state of play of EU parcel markets with particular emphasis on e-commerce”, Copenhagen Economics.
Post Europ position paper (2017) on the EC’s proposal for a Regulation of cross-border parcel delivery.
Metadaten
Titel
How E-commerce Is Shaping a New Consumer-Focused Regulatory Framework for the European Parcel Delivery Market
verfasst von
Virginie Alloo
Copyright-Jahr
2018
Buch
The Contribution of the Postal and Delivery Sector

Print ISBN: 978-3-319-70671-9

Electronic ISBN: 978-3-319-70672-6

Copyright-Jahr: 2018

DOI
https://doi.org/10.1007/978-3-319-70672-6_11

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