Information Systems Failure

Information Systems (IS) failure is a topic which has become extremely newsworthy both in the general and the computing press in recent years. As a consequence, there is some evidence of an increasing concern amongst organisations in the UK and elsewhere with the large amounts of money which appears to have been devoted to software projects with little apparent organisational benefit. Available literature suggests that failure is a ubiquitous feature of both the UK and International experience of IS engineering (Coopers and Lybrand, 1996).