Skip to main content

2015 | OriginalPaper | Buchkapitel

Innovative Technology-Based Healthcare and Support Services for Older Adults: How and Why Industrial Initiatives Convert to the Living Lab Approach

verfasst von : Maribel Pino, Caroline Moget, Samuel Benveniste, Robert Picard, Anne-Sophie Rigaud

Erschienen in: Human Aspects of IT for the Aged Population. Design for Everyday Life

Verlag: Springer International Publishing

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

To support older adults with age-related or chronic diseases living in the community, suppliers are increasingly turning to Personal Health Systems (PHS) for remote care delivery. Despite the advantages of PHS, implementing these systems brings on several challenges on the technical level, but also related to the diversity of end-users, the characteristics of the ecosystem, the innovation process itself, regulatory and social aspects. To discuss these issues, we study two different PHS currently under implementation and deployment by two French companies: a telehealth service for frail older adults living at home and a GPS-based monitoring service to deal with wandering and disorientation of persons with dementia. We describe and compare problematic situations faced by these companies on three levels - demand, supply, and context- and explain why they decided to evolve towards a Living Lab approach to improve technology acceptance and social and economic return on investment.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
1.
Zurück zum Zitat Mladovsky, P., Srivastava, D., Cylus, J., Karanikolos, M., Evetovits, T., Thomson, S., McKee, M.: Health policy responses to the financial crisis in Europe. In: Policy Summary, vol. 5. World Health Organization (2012) Mladovsky, P., Srivastava, D., Cylus, J., Karanikolos, M., Evetovits, T., Thomson, S., McKee, M.: Health policy responses to the financial crisis in Europe. In: Policy Summary, vol. 5. World Health Organization (2012)
2.
Zurück zum Zitat Rechel, B., Grundy, E., Robine, J.-M., Cylus, J., Mackenbach, J.P., Knai, C., McKee, M.: Ageing in the European union. Lancet 381, 1312–1322 (2013)CrossRef Rechel, B., Grundy, E., Robine, J.-M., Cylus, J., Mackenbach, J.P., Knai, C., McKee, M.: Ageing in the European union. Lancet 381, 1312–1322 (2013)CrossRef
3.
Zurück zum Zitat Coll, C.G., Bearer, E.L., Lerner, R.M.: Nature and Nurture: The Complex Interplay of Genetic and Environmental Influences on Human Behavior and Development. Psychology Press, Taylor & Francis Group, New York (2014) Coll, C.G., Bearer, E.L., Lerner, R.M.: Nature and Nurture: The Complex Interplay of Genetic and Environmental Influences on Human Behavior and Development. Psychology Press, Taylor & Francis Group, New York (2014)
4.
Zurück zum Zitat Howitt, P., Darzi, A., Yang, G.Z., Ashrafian, H., Atun, R., Barlow, J., Wilson, E.: Technologies for global health. Lancet 380, 507–535 (2012)CrossRef Howitt, P., Darzi, A., Yang, G.Z., Ashrafian, H., Atun, R., Barlow, J., Wilson, E.: Technologies for global health. Lancet 380, 507–535 (2012)CrossRef
5.
Zurück zum Zitat Maglaveras, N., Bonato, P., Tamura, T.: Guest editorial. Special section on personal health systems. IEEE trans. inf. technol. biomed. publ. IEEE Eng. Med. Biol. Soc. 14, 360–363 (2010)CrossRef Maglaveras, N., Bonato, P., Tamura, T.: Guest editorial. Special section on personal health systems. IEEE trans. inf. technol. biomed. publ. IEEE Eng. Med. Biol. Soc. 14, 360–363 (2010)CrossRef
6.
Zurück zum Zitat Schartinger D., Giesecke, S., Heller-Schuh, B., Amanatidou, E., Schreir G., Miles, I., Pombo-Juárez, L., Saritas, O., Kastner, P., Könnölä, T.: Personal Health Systems. State of the art. Deliverable 1.1. Report on state-of-the-art and policy recommendations. Personal Health Systems Foresight Project (2013) Schartinger D., Giesecke, S., Heller-Schuh, B., Amanatidou, E., Schreir G., Miles, I., Pombo-Juárez, L., Saritas, O., Kastner, P., Könnölä, T.: Personal Health Systems. State of the art. Deliverable 1.1. Report on state-of-the-art and policy recommendations. Personal Health Systems Foresight Project (2013)
7.
Zurück zum Zitat Baum, P., Abadie, F.: Market Developments–Remote Patient Monitoring and Treatment, Telecare, Fitness/Wellness and mHealth. Strategic Intelligence Monitor on Personal Health Systems, Phase 2. JRC Scientific and Policy Reports, European Commission, Joint Research Center (2013) Baum, P., Abadie, F.: Market Developments–Remote Patient Monitoring and Treatment, Telecare, Fitness/Wellness and mHealth. Strategic Intelligence Monitor on Personal Health Systems, Phase 2. JRC Scientific and Policy Reports, European Commission, Joint Research Center (2013)
8.
Zurück zum Zitat Eisma, R., Dickinson, A., Goodman, J., Mival, O., Syme, A., Tiwari, L.: Mutual inspiration in the development of new technology for older people. In: Proceedings of Include, pp. 252–259. London (2003) Eisma, R., Dickinson, A., Goodman, J., Mival, O., Syme, A., Tiwari, L.: Mutual inspiration in the development of new technology for older people. In: Proceedings of Include, pp. 252–259. London (2003)
9.
Zurück zum Zitat Olson, K.E., O’Brien, M.A., Rogers, W.A., Charness, N.: Diffusion of technology: frequency of use for younger and older adults. Ageing Int. 36(1), 123–145 (2011)CrossRef Olson, K.E., O’Brien, M.A., Rogers, W.A., Charness, N.: Diffusion of technology: frequency of use for younger and older adults. Ageing Int. 36(1), 123–145 (2011)CrossRef
10.
Zurück zum Zitat Marquié, J.C.: Perception visuelle et vieillissement [Visual perception and ageing]. L’année psychologique. 86, 573–608 (1986)CrossRef Marquié, J.C.: Perception visuelle et vieillissement [Visual perception and ageing]. L’année psychologique. 86, 573–608 (1986)CrossRef
11.
Zurück zum Zitat Kelley, C.L., Charness, N.: Issues in training older adults to use computers. Behav. Informn Technol. 14, 107–120 (1995)CrossRef Kelley, C.L., Charness, N.: Issues in training older adults to use computers. Behav. Informn Technol. 14, 107–120 (1995)CrossRef
12.
Zurück zum Zitat Lauverjat, F., Pennequin, V., Fontaine, R.: Vieillissement et raisonnement: une approche multifactorielle (Ageing and thinking: a multifactorial approach). Année psychol 105, 225–247 (2005)CrossRef Lauverjat, F., Pennequin, V., Fontaine, R.: Vieillissement et raisonnement: une approche multifactorielle (Ageing and thinking: a multifactorial approach). Année psychol 105, 225–247 (2005)CrossRef
13.
Zurück zum Zitat Czaja, S.J., Charness, N., Fisk, A.D., Hertzog, C., Nair, S.N., Rogers, W.A., Sharit, J.: Factors predicting the use of technology: findings from the center for research and education on aging and technology enhancement. Psychol. Aging 21, 33–352 (2006)CrossRef Czaja, S.J., Charness, N., Fisk, A.D., Hertzog, C., Nair, S.N., Rogers, W.A., Sharit, J.: Factors predicting the use of technology: findings from the center for research and education on aging and technology enhancement. Psychol. Aging 21, 33–352 (2006)CrossRef
14.
Zurück zum Zitat Melenhorst, A.S., Rogers, W.A., Caylor, E.C.: The use of communication technologies by older adults: exploring the benefits from the user’s perspective. In: Proceedings of the Human Factors and Ergonomics Society 45th Annual Meeting, pp. 221–225. SAGE Publications, Minneapolis (2001) Melenhorst, A.S., Rogers, W.A., Caylor, E.C.: The use of communication technologies by older adults: exploring the benefits from the user’s perspective. In: Proceedings of the Human Factors and Ergonomics Society 45th Annual Meeting, pp. 221–225. SAGE Publications, Minneapolis (2001)
15.
Zurück zum Zitat Specht, M., Sperandio, J.C., de la Garza, C.: L’utilisation réelle des objets techniques du quotidien par les personnes âgées (The real use of daily technologies by older adults). Réseaux 17, 97–120 (1999)CrossRef Specht, M., Sperandio, J.C., de la Garza, C.: L’utilisation réelle des objets techniques du quotidien par les personnes âgées (The real use of daily technologies by older adults). Réseaux 17, 97–120 (1999)CrossRef
16.
Zurück zum Zitat Doyle, J., Bailey, C., Scanaill, C.N., van den Berg, F.: Lessons learned in deploying independent living technologies to older adults’ homes. UAIS. 13, 191–204 (2014) Doyle, J., Bailey, C., Scanaill, C.N., van den Berg, F.: Lessons learned in deploying independent living technologies to older adults’ homes. UAIS. 13, 191–204 (2014)
17.
Zurück zum Zitat van der Zanden, L.D., van Kleef, E., de Wijk, R.A., van Trijp, H.: Understanding heterogeneity among elderly consumers: an evaluation of segmentation approaches in the functional food market. Nutrition res rev. 27, 159–171 (2014)CrossRef van der Zanden, L.D., van Kleef, E., de Wijk, R.A., van Trijp, H.: Understanding heterogeneity among elderly consumers: an evaluation of segmentation approaches in the functional food market. Nutrition res rev. 27, 159–171 (2014)CrossRef
18.
Zurück zum Zitat Chesbrough, H.W.: Open Innovation: The new Imperative for Creating and Profiting from Technology. Harvard Business School Press, Boston (2003) Chesbrough, H.W.: Open Innovation: The new Imperative for Creating and Profiting from Technology. Harvard Business School Press, Boston (2003)
19.
Zurück zum Zitat Velu, C., Barrett, M., Kohli R., Oliver Salge T.: Thriving in Open Innovation Ecosystems: Towards a Collaborative Market Orientation (2013) Working paper. Cambridge Service Alliance, University of Cambridge, UK (2013) Velu, C., Barrett, M., Kohli R., Oliver Salge T.: Thriving in Open Innovation Ecosystems: Towards a Collaborative Market Orientation (2013) Working paper. Cambridge Service Alliance, University of Cambridge, UK (2013)
20.
Zurück zum Zitat Van de Vrande, V., De Jong, J.P., Vanhaverbeke, W., De Rochemont, M.: Open innovation in SMEs: Trends, motives and management challenges. Technovation 29(6), 423–437 (2009)CrossRef Van de Vrande, V., De Jong, J.P., Vanhaverbeke, W., De Rochemont, M.: Open innovation in SMEs: Trends, motives and management challenges. Technovation 29(6), 423–437 (2009)CrossRef
21.
Zurück zum Zitat George, C., Whitehouse, D., Duquenoy, P.: Assessing legal, ethical and governance challenges in eHealth. In: eHealth: Legal, Ethical and Governance Challenges, pp. 3–22. Springer, Berlin Heidelberg (2013) George, C., Whitehouse, D., Duquenoy, P.: Assessing legal, ethical and governance challenges in eHealth. In: eHealth: Legal, Ethical and Governance Challenges, pp. 3–22. Springer, Berlin Heidelberg (2013)
22.
Zurück zum Zitat Lupiañez, F., Maghiros, I., Abadie, F.: Citizens and ICT for Health in 14 European Countries: Results from an Online Panel, in Strategic Intelligence Monitor on Personal Health Systems, Phase 2. JRC Scientific and Policy Reports, European Commission, Joint Research Center (2013) Lupiañez, F., Maghiros, I., Abadie, F.: Citizens and ICT for Health in 14 European Countries: Results from an Online Panel, in Strategic Intelligence Monitor on Personal Health Systems, Phase 2. JRC Scientific and Policy Reports, European Commission, Joint Research Center (2013)
23.
Zurück zum Zitat Bergvall-Kareborn, B., Hoist, M., Stahlbrost, A.: Concept design with a Living Lab approach. In: 42nd HICSS Hawaii International Conference on System Sciences, pp. 1–10 (2009) Bergvall-Kareborn, B., Hoist, M., Stahlbrost, A.: Concept design with a Living Lab approach. In: 42nd HICSS Hawaii International Conference on System Sciences, pp. 1–10 (2009)
24.
Zurück zum Zitat Gentès, A.: Médiation créative: scénarios et scénarisations dans les projets d’ingénierie des TIC [Creative mediation: scenarios and storyboarding in ICT engineering projects]. Hermès. 50, 83–89 (2008)CrossRef Gentès, A.: Médiation créative: scénarios et scénarisations dans les projets d’ingénierie des TIC [Creative mediation: scenarios and storyboarding in ICT engineering projects]. Hermès. 50, 83–89 (2008)CrossRef
25.
Zurück zum Zitat Feurstein, K., Hesmer, A., Hribernik, K.A., Thoben, K.D., Schumacher, J.: A new development strategy. In: Feurstein, K. (ed.) European Living Labs – A new approach for human centric regional innovation, pp. 1–14. Wissenschaftlicher Verlag Berlin, Berlin (2008) Feurstein, K., Hesmer, A., Hribernik, K.A., Thoben, K.D., Schumacher, J.: A new development strategy. In: Feurstein, K. (ed.) European Living Labs – A new approach for human centric regional innovation, pp. 1–14. Wissenschaftlicher Verlag Berlin, Berlin (2008)
Metadaten
Titel
Innovative Technology-Based Healthcare and Support Services for Older Adults: How and Why Industrial Initiatives Convert to the Living Lab Approach
verfasst von
Maribel Pino
Caroline Moget
Samuel Benveniste
Robert Picard
Anne-Sophie Rigaud
Copyright-Jahr
2015
DOI
https://doi.org/10.1007/978-3-319-20913-5_15

Neuer Inhalt