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Erschienen in:
2021 | OriginalPaper | Buchkapitel
1. Introduction
verfasst von : Marc-André Kaufhold
Erschienen in: Information Refinement Technologies for Crisis Informatics
Verlag: Springer Fachmedien Wiesbaden
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Abstract
The investigation of crisis communication, management and technology has become more common in domains such as Computer Supported Cooperative Work (CSCW), Human Computer Interaction (HCI), Computer Science (CS) and Information Systems (IS) as the work of citizens, emergency services, and other organizations is increasingly mediated by computer technology, notably by the use of mobile technologies and social media. In academics, social media is often defined as a group of internet-based applications that build on the ideological and technological foundations of Web 2.0, and that allow the creation and exchange of user-generated content. Whereas Web 2.0 was conceptualized as an architecture for participation with new possibilities for social interaction, user-generated content refers to the various forms of media content that are publicly available and created by end-users.