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Erschienen in:
2015 | OriginalPaper | Buchkapitel
K
verfasst von : Samuel O. Idowu
Erschienen in: Dictionary of Corporate Social Responsibility
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Abstract
KPIs can be quantitative or qualitative measures of organisational performance. The former include inputs and outputs often relating to financial data and numerical analysis such as numbers of scholarships awarded, safety records, new buildings, inoculations and emissions. By comparison, qualitative measures focus upon relationships, feedback and outcomes such as quality of life issues.