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2018 | OriginalPaper | Buchkapitel

Business Process and Rule Integration Approaches - An Empirical Analysis

verfasst von : Tianwa Chen, Wei Wang, Marta Indulska, Shazia Sadiq

Erschienen in: Business Process Management Forum

Verlag: Springer International Publishing

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Abstract

Modeling landscapes in organizations suffer from the problem of information silos, where a number of process models, business rule repositories and other information artefacts may exist concurrently for the same business activity. In this paper, we investigate integrating business process models and business rules. Prior literature presents three such approaches, namely text annotation, diagrammatic, and link integration. We evaluate these approaches from a cognitive load perspective and measure the value of integration from three perspectives: understanding accuracy, mental effort and time efficiency. Our results indicate that diagrammatic integration is associated with better understanding accuracy than text annotation and link integration, but may require more mental effort and time under certain conditions. We also found that the integration approach partially influences mental effort and time efficiency. Further insights from our empirical analysis reveal relationships between process model constructs, integration approaches and cognitive load, especially how approaches applied to models with specific characteristics, impact on process understanding and cognitive load.

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Fußnoten
1
For more specifications of eye tracker, please visit https://​www.​tobiipro.​com/​product-listing/​tobii-pro-tx300/​.
 
2
Model originated from a travel booking diagram in OMG’s BPMN 2.0 examples can be viewed in http://​www.​omg.​org/​cgi-bin/​doc?​dtc/​10-06-02.
 
3
Model adopted from Signavio website can be viewed in https://​www.​signavio.​com/​post/​process-thinking-insurance/​.
 
5
The Shapiro-Wilk test is a test of normality.
 
6
Levene’s test is an inferential statistic used to assess the equality of variances for a variable calculated for two or more groups.
 
7
Tukey’s HSD is a post-hoc analysis of ANOVA that can be used to find means that are significantly different from each other.
 
8
Kruskal-Wallis test is a non-parametric method when there are more than two groups.
 
9
Dunn’s test is a non-parametric multiple comparison post-hoc test of Kruskal-Wallis test.
 
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Metadaten
Titel
Business Process and Rule Integration Approaches - An Empirical Analysis
verfasst von
Tianwa Chen
Wei Wang
Marta Indulska
Shazia Sadiq
Copyright-Jahr
2018
DOI
https://doi.org/10.1007/978-3-319-98651-7_3

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