nach oben

Erschienen in:

2016 | OriginalPaper | Buchkapitel

From Care for Design to Becoming Matters: New Perspectives for the Development of Socio-technical Systems

verfasst von : Federico Cabitza, Angela Locoro

Erschienen in: Digitally Supported Innovation

Verlag: Springer International Publishing

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config

KI-gestützte Suche

Aus

Abstract

In this paper, we start by deconstructing the widely-mentioned concept of care in the IS literature, to unveil its inherent shortcomings and ambiguities, and find opportunities to go beyond it while preserving its value for the development of better socio-technical systems. We find an important strand in the feminist studies tradition, and in particular in the contributions related to the so called “new materialism”. Notwithstanding their differences, these contrarian and often neglected voices point to the importance of relational thinking and material engagement with our technological objects. For this reason, in continuing the path indicated by Ciborra with his idea of care, we advocate a new shift from this step to the next one, where becoming matters more than being, and the caring about matter is more important than design abstractions.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

über 102.000 Bücher
über 537 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Finance + Banking
Management + Führung
Marketing + Vertrieb
Maschinenbau + Werkstoffe
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 390 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Maschinenbau + Werkstoffe

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 340 Zeitschriften

aus folgenden Fachgebieten:

Bauwesen + Immobilien
Business IT + Informatik
Finance + Banking
Management + Führung
Marketing + Vertrieb
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Vorheriges Kapitel Context and Action: A Unitary Vision Within a Logic-Based Multi-agent Environment

Nächstes Kapitel Redefining the Mutual Positions of the Social and Technical Sides of Socio-Technical Systems

If Ciborra had spoken of “caring” (usually a loving feeling) rather than of “care”, or of “taking care”, the positive perspective would have likely been clearer but the overall meaning also less rich, in a way.

“Interessamento solerte e premuroso per un oggetto, che impegna sia il nostro animo sia la nostra attività” Vocabolario On line Treccani—http://www.treccani.it/vocabolario/cura/.

Harper [28].

In so doing, he explicitly drew the term from the semantic well of the Proto-Germanic *surgo “to watch over, worry; be ill, suffer”.

Among these authors, it is easy to recall Dostoyevsky (Notes from Underground), Allen (Love and Death), Proust (In Search of Lost Time), but also women writers like Silvina Ocampo and Marguerite-Marie Alacoque.

Heidegger defined sorge as the Being of Dasein, that is the fundamental structure that underlies each and every particular human existence.

These interactions are sometimes more frequent and durable than the daily interaction with humans, Knorr-Cetina claims. This phenomenon of continuous companionship has assimilated such objects to be part of the so called “lifeworld” [19], a term which can be roughly compared to the Heideggerian “Being-in-the-World”, and is defined as “a significant configuration […] the immediate fundament upon which almost all human experience depends […] a dynamic horizon in which we live, and which “lives with us” in the sense that nothing can appear in our lifeworld except as lived.” (our emphasis).

One should also remember the high esteem attached by Nietzsche to the Greek world, and in particular for their attention to surface: “oh, those Greeks! They knew how to live. What is required for that is to stop courageously at the surface, the fold, the skin, to adore appearance, to believe in forms, tones, words, in the whole Olympus of appearance. Those Greeks were superficial—out of profondity” (The Gay Science).

Although related to a more existentialist and autobiographic trait of the thought of Nietzsche, this idea is evocatively epitomized by the exhortation “Become, who you are” (“Werde, der du bist”), which he took from Pindar (Genoi hoios essi, Pythians, 2, 72) and that can be found, e.g., in ‘Thus Spoke Zarathustra’ and ‘Ecce Homo’.

This decoupling can be said to have sealed 25 centuries of gestation of the epistemology of Plato into the philosophy of the scientific management of Taylor.

The interface as situated place where humans and non-humans are mutually constituted [49]. The reader could notice that interface derives from “inter” (between) and “facies” (appearance, form, figure), in its turn from “facere”, to make in Latin. Thus the interface can be seen as the place where two entities make themselves for the other, and each shapes the other in turn.

Indeed, as Latour points out, “order is extracted not from disorder but from orders” [38] (p. 161).

It is also argued that this would have an effect in minimizing the risk of technology complacency and bias [44].

This would probably require a novel “knowledge of the surface”, i.e., an epistemology reflecting how we cope with “the multiplicity and confusion on the surface of our existence” (cf. Simmel), which has been tentatively investigated so far by a few authors (e.g., F. Nietzsche, S. Kracauer, G. Simmel, W. Benjamin, E. Bloch, M. Maffesoli, M. Vozza).

To draw an analogy with painting, the most suitable term would be “base support”; in philosophy, this concept has been denoted as “world-sheet”, first introduced by Pierce and then speculated by Carlo Sini [48].

Barad, K.: Posthumanist performativity: toward an understanding of how matter comes to matter. Signs 40(1), 801–831 (2014)

Beniger, J.: The control revolution: technological and economic origins of the information society. Harvard University Press (2009)

Bruns, A., Schmidt, J.H.: Produsage: a closer look at continuing developments. New Rev Hypermedia Multimedia 17(1), 3–7 (2011)CrossRef

Cabitza, F.: “Remain faithful to the earth!”*: reporting experiences of artifact-centered design in healthcare. CSCW 20(4–5), 231–263 (2011)

Cabitza, F.: De-designing the IT artifact. Drafting small narratives for the coming of the socio-technical artifact. In Proceedings of It AIS (2014)

Cabitza, F., Simone, C.: Building socially embedded technologies: Implications about design. Designing socially embedded technologies in the real-world, 217 (2015)

Cabitza, F., Fogli, D., Piccinno, A.: Fostering participation and co-evolution in sentient multimedia systems. J. Vis. Lang. Comput. 25(6), 684–694 (2014)

Cetina, K.K.: Sociality with objects: social relations in postsocial knowledge societies. Theor. Cult. Soc. 14(4), 1–30 (1997)CrossRef

Cetina, K.K.: Objectual practice. Knowledge as social order: rethinking the sociology of Barry Barnes. In The Practice Turn in Contemporary Theory, Routledge (2008)

10.

Ciborra, C.U.: De profundis? Deconstructing the concept of strategic alignment. Scand. J. Inf. Syst. 9(1), 2 (1997)

11.

Ciborra, C.: Imbrication of representations: risk and digital technologies*. J. Manage. Stud. 43(6), 1339–1356 (2006)CrossRef

12.

Cox, C.: Nietzsche: naturalism and Interpretation. Univ of California Press (1999)

13.

Coyne, R.: Designing Information Technology in the Postmodern Age. MIT Press (1995)

14.

Dahlbom, B., Mathiassen, L.: Computers in Context: the Philosophy and Practice of Systems Design. Blackwell Publishers, Inc (1993)

15.

Demarco, T., Lister, T.: Peopleware: productive Projects and Teams. Dorset House Publishing Company, Incorporated, New York, NY (1999)

16.

De Souza, C. S.: The semiotic engineering of human-computer interaction. MIT press (2005)

17.

Dwivedi, Y.K., Wastell, D., Laumer, S., Henriksen, H.Z., Myers, M.D., Bunker, D., Srivastava, S.C.: Research on information systems failures and successes: status update and future directions. Inf. Syst. Front. 17(1), 143–157 (2015)CrossRef

18.

Fischer, G., Herrmann, T.: Socio-technical systems: a meta-design perspective. IGI Glob. pp. 1–33 (2011)

19.

Fors, A.C.: The beauty of the beast: the matter of meaning in digitalization. AI & Soc. 25(1), 27–33 (2010)CrossRef

20.

Fors, A.C.: Strange familiarity: on the material turn in feminism and HCI. In European Conference on Gender and ICT, Umea University, Sweden (2011)

21.

Froese, K.: Nietzsche, Heidegger, and Daoist Thought: Crossing Paths In-between. SUNY Press (2012)

22.

Graybeal, J. M.: Language and the Feminine in Nietzsche and Heidegger. Indiana University Press (1990)

23.

Grosz, E.: Bergson, Deleuze and the becoming of unbecoming. Parallax 11(2), 4–13 (2005)CrossRef

24.

Hayles, N.K.: How we became post human: Virtual bodies in cybernetics, literature, and informatics. University of Chicago Press (2008)

25.

Hammer, M.: Reengineering work: don’t automate, obliterate. Harvard Bus. Rev. 68(4), 104–112 (1990)

26.

Handel, M.J., Poltrock, S.: Working around official applications: experiences from a large engineering project. In CSCW 2011, 309–312, ACM (2011)

27.

Haraway, D.J.: Simians, cyborgs, and women: The reinvention of nature. Routledge (2013)

28.

Harper, D.: Online Etymology Dictionary. (2015). http://www.etymonline.com/index.php?term=care

29.

Harris, J., Henderson, A.: A better mythology for system design. In HCI SIGCHI, pp. 88–95, ACM (1999)

30.

Heidegger, M.: Being and Time: A Translation of Sein und Zeit. SUNY Press (1996)

31.

Hird, M.J.: Meeting with the microcosmos. Environment and planning. D Soc. Space 28(1), 36 (2010)

32.

Hutchins, E.: Cognition in the Wild. MIT Press (1995)

33.

Keller, E.F.: A Feeling for the Organism: The Life and Work of Barbara McClintock. Macmillan (1984)

34.

Koshy, A.: The feminine and the question of truth in Nietzschean philosophy. Indian Philos. Q. 26(1), 89–108 (1999)

35.

Kristeva, J.: The subject in process. The Tel Quel Reader, 133–78 (1998)

36.

Latouche, S.: Farewell to growth. Polity (2009)

37.

Latour, B.: Science in action: how to follow scientists and engineers through society. Harvard University Press (1987)

38.

Latour, B.: The pasteurization of France. Harvard University Press (1993)

39.

Levi-Strauss, C.: The savage mind. University of Chicago Press (1966)

40.

Lieberman, H., Patern, F., Klann, M., Wulf, V.: End-user development: an emerging paradigm, pp. 1–8, Springer (2006)

41.

Locoro, A., Cabitza, F.: Should the culture of participation inform a new ethics of design? In CoPDA 2014–2015, Ceur-ws (2015)

42.

Mumford, L.: Technics and human development: the myth of the machine, vol. I. Harvest Books (1971)

43.

Noddings, N.: Caring: a relational approach to ethics and moral education. Univ of California Press (2013)

44.

Parasuraman, R., Manzey, D.H.: Complacency and bias in human use of automation: an attentional integration. Hum. Factors: J. Hum. Factors Ergon. Soc. 52(3), 381–410 (2010)CrossRef

45.

Pilke, E.: Flow experiences in information technology use. Int. J. Hum. Comput. Stud. 61(3), 347–357 (2004)CrossRef

46.

Simon, H.A.: The sciences of the artificial, vol. 136. MIT Press (1996)

47.

Simonsen, J.: How do we take care of strategic alignment? Scand. J. Inf. Syst. 11(1), 6 (1999)

48.

Sini, C.: On ethical revolution in philosophy. Phainomena (Ljubljana) 21(82–83), 31–38 (2012)

49.

Suchman, L.: Human-Machine Reconfigurations. Cambridge University, Plans and situated actions. New York (1986)

50.

Strauss, C.L.: Savage mind. University of Chicago (1962)

51.

Turkle, S., Papert, S.: Epistemological pluralism: styles and voices within the computer culture. Signs, pp. 128–157 (1990)

52.

Van der Tuin, I., Dolphijn, R.: New materialism: interviews & cartographies. Open Humanities Press (2012)

Titel: From Care for Design to Becoming Matters: New Perspectives for the Development of Socio-technical Systems
verfasst von: Federico Cabitza
Angela Locoro
Verlag: Springer International Publishing
Buch: Digitally Supported Innovation
Print ISBN: 978-3-319-40264-2

Electronic ISBN: 978-3-319-40265-9

Copyright-Jahr: 2016
DOI: https://doi.org/10.1007/978-3-319-40265-9_8

Springer Professional

Abstract

Bitte loggen Sie sich ein, um Zugang zu Ihrer Lizenz zu erhalten.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Springer Professional "Technik"

Springer Professional "Wirtschaft"

Premium Partner