Skip to main content

2017 | OriginalPaper | Buchkapitel

A Systematic Review of Citations of UTAUT2 Article and Its Usage Trends

verfasst von : Kuttimani Tamilmani, Nripendra P. Rana, Yogesh K. Dwivedi

Erschienen in: Digital Nations – Smart Cities, Innovation, and Sustainability

Verlag: Springer International Publishing

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

Unified Theory of Acceptance and Use of Technology (UTAUT) is considered as the most comprehensive theory in Information Systems (IS) research to understand technology acceptance across various use contexts. The theory was extended to consumer context by incorporating three external constructs. This extended version is referred as UTAUT2. Although UTAUT2 is relatively new, the increasing number of citations is a testimony to the fact that it’s popular amongst IS researchers especially for examining consumer- focused issues. However, none of the existing studies attempted to analyze the pattern of UTAUT2 citations. This study is aimed to undertake a systematic review of 650 citations with a motivation to fulfill this research gap. The study revealed that majority of the studies i.e. 77% cited UTAUT2 for general citation purpose. However, the remaining 23%, even if they utilized UTATU2, did so in combination with external theories where the moderators of UTAUT2 were rarely considered.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
1.
Zurück zum Zitat Venkatesh, V., Davis, F.D., Morris, M.G.: Dead or alive? The development, trajectory and future of technology adoption research. J. Assoc. Inf. Syst. 8(4), 268–286 (2007) Venkatesh, V., Davis, F.D., Morris, M.G.: Dead or alive? The development, trajectory and future of technology adoption research. J. Assoc. Inf. Syst. 8(4), 268–286 (2007)
2.
Zurück zum Zitat Dwivedi, Y.K., Wastell, D., Laumer, S., Henriksen, H.Z., Myers, M.D., Bunker, D., Elbanna, A., Ravishankar, M.N., Srivastava, S.C.: Research on information systems failures and successes: status update and future directions. Inf. Syst. Front. 17(1), 143–157 (2015)CrossRef Dwivedi, Y.K., Wastell, D., Laumer, S., Henriksen, H.Z., Myers, M.D., Bunker, D., Elbanna, A., Ravishankar, M.N., Srivastava, S.C.: Research on information systems failures and successes: status update and future directions. Inf. Syst. Front. 17(1), 143–157 (2015)CrossRef
3.
Zurück zum Zitat Morosan, C.: Toward an integrated model of adoption of mobile phones for purchasing ancillary services in air travel. Int. J. Contemp. Hosp. Manag. 26(2), 246–271 (2014)CrossRef Morosan, C.: Toward an integrated model of adoption of mobile phones for purchasing ancillary services in air travel. Int. J. Contemp. Hosp. Manag. 26(2), 246–271 (2014)CrossRef
4.
Zurück zum Zitat Williams, M.D., Dwivedi, Y.K., Lal, B., Schwarz, A.: Contemporary trends and issues in IT adoption and diffusion research. J. Inf. Technol. 24(1), 1–10 (2009)CrossRef Williams, M.D., Dwivedi, Y.K., Lal, B., Schwarz, A.: Contemporary trends and issues in IT adoption and diffusion research. J. Inf. Technol. 24(1), 1–10 (2009)CrossRef
5.
Zurück zum Zitat Williams, M.D., Rana, N.P., Dwivedi, Y.K.: The unified theory of acceptance and use of technology (UTAUT): a literature review. J. Enterp. Inf. Manag. 28(3), 443–488 (2015)CrossRef Williams, M.D., Rana, N.P., Dwivedi, Y.K.: The unified theory of acceptance and use of technology (UTAUT): a literature review. J. Enterp. Inf. Manag. 28(3), 443–488 (2015)CrossRef
6.
Zurück zum Zitat Venkatesh, V., Morris, M.G., Davis, G.B., Davis, F.D.: User acceptance of information technology: toward a unified view. MIS Q. 27(3), 425–478 (2015)CrossRef Venkatesh, V., Morris, M.G., Davis, G.B., Davis, F.D.: User acceptance of information technology: toward a unified view. MIS Q. 27(3), 425–478 (2015)CrossRef
7.
Zurück zum Zitat Williams, M.D., Rana, N.P., Dwivedi, Y.K., Lal, B.: Is UTAUT really used or just cited for the sake of it? A systematic review of citations of UTAUT’s originating article. In: ECIS (2011) Williams, M.D., Rana, N.P., Dwivedi, Y.K., Lal, B.: Is UTAUT really used or just cited for the sake of it? A systematic review of citations of UTAUT’s originating article. In: ECIS (2011)
8.
Zurück zum Zitat Venkatesh, V., Thong, J.Y.L., Xu, X.: Unified theory of acceptance and use of technology: a synthesis and the road ahead. J. Assoc. Inf. Syst. 17(5), 328–376 (2016) Venkatesh, V., Thong, J.Y.L., Xu, X.: Unified theory of acceptance and use of technology: a synthesis and the road ahead. J. Assoc. Inf. Syst. 17(5), 328–376 (2016)
9.
Zurück zum Zitat Venkatesh, V., Thong, J.Y., Xu, X.: Consumer acceptance and use of information technology: extending the unified theory of acceptance and use of technology. MIS Q. 36(1), 157–178 (2012)CrossRef Venkatesh, V., Thong, J.Y., Xu, X.: Consumer acceptance and use of information technology: extending the unified theory of acceptance and use of technology. MIS Q. 36(1), 157–178 (2012)CrossRef
10.
Zurück zum Zitat Dwivedi, Y.K., Williams, M.D., Lal, B.: The diffusion of research on the adoption and diffusion of information technology. In: León, G., Bernardos, A.M., Casar, J.R., Kautz, K., De Gross, J.I. (eds.) TDIT 2008. ITIFIP, vol. 287, pp. 3–22. Springer, Boston, MA (2008). doi:10.1007/978-0-387-87503-3_1 CrossRef Dwivedi, Y.K., Williams, M.D., Lal, B.: The diffusion of research on the adoption and diffusion of information technology. In: León, G., Bernardos, A.M., Casar, J.R., Kautz, K., De Gross, J.I. (eds.) TDIT 2008. ITIFIP, vol. 287, pp. 3–22. Springer, Boston, MA (2008). doi:10.​1007/​978-0-387-87503-3_​1 CrossRef
11.
Zurück zum Zitat Lee, Y., Kozar, K.A., Larsen, K.R.: The technology acceptance model: past, present, and future. Commun. Assoc. Inf. Syst. 12(50), 752–780 (2003) Lee, Y., Kozar, K.A., Larsen, K.R.: The technology acceptance model: past, present, and future. Commun. Assoc. Inf. Syst. 12(50), 752–780 (2003)
12.
Zurück zum Zitat King, W.R., He, J.: A meta-analysis of the technology acceptance model. Inf. Manag. 43(6), 740–755 (2006)CrossRef King, W.R., He, J.: A meta-analysis of the technology acceptance model. Inf. Manag. 43(6), 740–755 (2006)CrossRef
13.
Zurück zum Zitat Legris, P., Ingham, J., Collerette, P.: Why do people use information technology? A critical review of the technology acceptance model. Inf. Manag. 40(3), 191–204 (2003)CrossRef Legris, P., Ingham, J., Collerette, P.: Why do people use information technology? A critical review of the technology acceptance model. Inf. Manag. 40(3), 191–204 (2003)CrossRef
14.
Zurück zum Zitat Chuah, S.H.W., Rauschnabel, P.A., Krey, N., Nguyen, B., Ramayah, T., Lade, S.: Wearable technologies: the role of usefulness and visibility in smartwatch adoption. Comput. Hum. Behav. 65, 276–284 (2016)CrossRef Chuah, S.H.W., Rauschnabel, P.A., Krey, N., Nguyen, B., Ramayah, T., Lade, S.: Wearable technologies: the role of usefulness and visibility in smartwatch adoption. Comput. Hum. Behav. 65, 276–284 (2016)CrossRef
15.
Zurück zum Zitat Gu, R., Jiang, Z., Oh, L.B., Wang, K.: Exploring the influence of optimum stimulation level on individual perceptions of IT innovations. In: PACIS (2014) Gu, R., Jiang, Z., Oh, L.B., Wang, K.: Exploring the influence of optimum stimulation level on individual perceptions of IT innovations. In: PACIS (2014)
16.
Zurück zum Zitat Gao, L., Bai, X.: A unified perspective on the factors influencing consumer acceptance of internet of things technology. Asia Pac. J. Mark. Logist. 26(2), 211–231 (2014)CrossRef Gao, L., Bai, X.: A unified perspective on the factors influencing consumer acceptance of internet of things technology. Asia Pac. J. Mark. Logist. 26(2), 211–231 (2014)CrossRef
17.
Zurück zum Zitat Matt, C., Hess, T., Heinz, S.: Should we take a closer look? Extending switching theories from singular products to complex ecosystem structures. Paper presented at the 2015 International Conference on Information Systems: Exploring the Information Frontier, ICIS (2015) Matt, C., Hess, T., Heinz, S.: Should we take a closer look? Extending switching theories from singular products to complex ecosystem structures. Paper presented at the 2015 International Conference on Information Systems: Exploring the Information Frontier, ICIS (2015)
18.
Zurück zum Zitat Shaikh, A.A., Karjaluoto, H.: Mobile banking services continuous usage–case study of Finland. In: 49th Hawaii International Conference on System Sciences (HICSS), 2016, pp. 1497–1506. IEEE (2016) Shaikh, A.A., Karjaluoto, H.: Mobile banking services continuous usage–case study of Finland. In: 49th Hawaii International Conference on System Sciences (HICSS), 2016, pp. 1497–1506. IEEE (2016)
19.
Zurück zum Zitat Wang, Y.S., Li, H.T., Li, C.R., Zhang, D.Z.: Factors affecting hotels’ adoption of mobile reservation systems: a technology-organization-environment framework. Tour. Manag. 53, 163–172 (2016)CrossRef Wang, Y.S., Li, H.T., Li, C.R., Zhang, D.Z.: Factors affecting hotels’ adoption of mobile reservation systems: a technology-organization-environment framework. Tour. Manag. 53, 163–172 (2016)CrossRef
20.
Zurück zum Zitat Alalwan, A.A., Dwivedi, Y.K., Rana, N.P., Williams, M.D.: Consumer adoption of mobile banking in Jordan: examining the role of usefulness, ease of use, perceived risk and self-efficacy. J. Enterp. Inf. Manag. 29(1), 118–139 (2016)CrossRef Alalwan, A.A., Dwivedi, Y.K., Rana, N.P., Williams, M.D.: Consumer adoption of mobile banking in Jordan: examining the role of usefulness, ease of use, perceived risk and self-efficacy. J. Enterp. Inf. Manag. 29(1), 118–139 (2016)CrossRef
21.
Zurück zum Zitat Stock, R.M., Schulz, C.: Understanding consumers’ predispositions toward new technological products: taxonomy and implications for adoption behaviour. Int. J. Innov. Manag. 19(5), 1550056 (2015)CrossRef Stock, R.M., Schulz, C.: Understanding consumers’ predispositions toward new technological products: taxonomy and implications for adoption behaviour. Int. J. Innov. Manag. 19(5), 1550056 (2015)CrossRef
22.
Zurück zum Zitat Cimperman, M., Brenčič, M.M., Trkman, P.: Analyzing older users’ home telehealth services acceptance behavior—applying an Extended UTAUT model. Int. J. Med. Inform. 90, 22–31 (2016)CrossRef Cimperman, M., Brenčič, M.M., Trkman, P.: Analyzing older users’ home telehealth services acceptance behavior—applying an Extended UTAUT model. Int. J. Med. Inform. 90, 22–31 (2016)CrossRef
23.
Zurück zum Zitat Hess, T., Legner, C., Esswein, W., Maaß, W., Matt, C., Österle, H., Zarnekow, R.: Digital life as a topic of business and information systems engineering? Bus. Inf. Syst. Eng. 6(4), 247–253 (2014)CrossRef Hess, T., Legner, C., Esswein, W., Maaß, W., Matt, C., Österle, H., Zarnekow, R.: Digital life as a topic of business and information systems engineering? Bus. Inf. Syst. Eng. 6(4), 247–253 (2014)CrossRef
24.
Zurück zum Zitat Chandrasekhar, U., Nandagopal, R.: Mobile payments at retail point of sale-an Indian perspective. Life Sci. J. 10(2), 2684–2688 (2013) Chandrasekhar, U., Nandagopal, R.: Mobile payments at retail point of sale-an Indian perspective. Life Sci. J. 10(2), 2684–2688 (2013)
25.
Zurück zum Zitat Choi, S.: The flipside of ubiquitous connectivity enabled by smartphone-based social networking service: social presence and privacy concern. Comput. Hum. Behav. 65, 325–333 (2016)CrossRef Choi, S.: The flipside of ubiquitous connectivity enabled by smartphone-based social networking service: social presence and privacy concern. Comput. Hum. Behav. 65, 325–333 (2016)CrossRef
26.
Zurück zum Zitat Chang, H.H., Fu, C.S., Jain, H.T.: Modifying UTAUT and innovation diffusion theory to reveal online shopping behavior: familiarity and perceived risk as mediators. Inf. Dev. 32(5), 1757–1773 (2016)CrossRef Chang, H.H., Fu, C.S., Jain, H.T.: Modifying UTAUT and innovation diffusion theory to reveal online shopping behavior: familiarity and perceived risk as mediators. Inf. Dev. 32(5), 1757–1773 (2016)CrossRef
27.
Zurück zum Zitat Hoehle, H., Zhang, X., Venkatesh, V.: An espoused cultural perspective to understand continued intention to use mobile applications: a four-country study of mobile social media application usability. Eur. J. Inf. Syst. 24(3), 337–359 (2015)CrossRef Hoehle, H., Zhang, X., Venkatesh, V.: An espoused cultural perspective to understand continued intention to use mobile applications: a four-country study of mobile social media application usability. Eur. J. Inf. Syst. 24(3), 337–359 (2015)CrossRef
28.
Zurück zum Zitat Brenner, W., Karagiannis, D., Kolbe, L., Krüger, D.K.J., Leifer, L., Lamberti, H.J., Schwabe, G.: User, use & utility research. Bus. Inf. Syst. Eng. 6(1), 55–61 (2014)CrossRef Brenner, W., Karagiannis, D., Kolbe, L., Krüger, D.K.J., Leifer, L., Lamberti, H.J., Schwabe, G.: User, use & utility research. Bus. Inf. Syst. Eng. 6(1), 55–61 (2014)CrossRef
29.
Zurück zum Zitat McLean, G., Al-Nabhani, K., Wilson, A.: The Customer Experience… Is there an App for that? A conceptual understanding of the customer experience with m-commerce mobile applications. In: Tiziana Russo-Spenaand Cristina Mele, 1088 (2016) McLean, G., Al-Nabhani, K., Wilson, A.: The Customer Experience… Is there an App for that? A conceptual understanding of the customer experience with m-commerce mobile applications. In: Tiziana Russo-Spenaand Cristina Mele, 1088 (2016)
30.
Zurück zum Zitat Limayem, M., Hirt, S.G., Cheung, C.M.: How habit limits the predictive power of intention: the case of information systems continuance. MIS Q. 31(4), 705–737 (2007)CrossRef Limayem, M., Hirt, S.G., Cheung, C.M.: How habit limits the predictive power of intention: the case of information systems continuance. MIS Q. 31(4), 705–737 (2007)CrossRef
31.
Zurück zum Zitat Dwivedi, Y.K., Rana, N.P., Chen, H., Williams, M.D.: A meta-analysis of the Unified Theory of Acceptance and Use of Technology (UTAUT). In: Nüttgens, M., Gadatsch, A., Kautz, K., Schirmer, I., Blinn, N. (eds.) TDIT 2011. IAICT, vol. 366, pp. 155–170. Springer, Heidelberg (2011). doi:10.1007/978-3-642-24148-2_10 CrossRef Dwivedi, Y.K., Rana, N.P., Chen, H., Williams, M.D.: A meta-analysis of the Unified Theory of Acceptance and Use of Technology (UTAUT). In: Nüttgens, M., Gadatsch, A., Kautz, K., Schirmer, I., Blinn, N. (eds.) TDIT 2011. IAICT, vol. 366, pp. 155–170. Springer, Heidelberg (2011). doi:10.​1007/​978-3-642-24148-2_​10 CrossRef
32.
Zurück zum Zitat Weber, R.: Evaluating and developing theories in the information systems discipline. J. Assoc. Inf. Syst. 13(1), 1–30 (2012) Weber, R.: Evaluating and developing theories in the information systems discipline. J. Assoc. Inf. Syst. 13(1), 1–30 (2012)
33.
Zurück zum Zitat Johns, G.: The essential impact of context on organizational behavior. Acad. Manag. Rev. 31(2), 386–408 (2006)CrossRef Johns, G.: The essential impact of context on organizational behavior. Acad. Manag. Rev. 31(2), 386–408 (2006)CrossRef
34.
Zurück zum Zitat Alazzam, M.B., Basari, A.S.H., Sibghatullah, A.S., Ramli, M.R., Jaber, M.M., Naim, M.H.: Pilot study of EHRs acceptance in Jordan hospitals by UTAUT2. J. Theor. Appl. Inf. Technol. 85(3), 378–393 (2016) Alazzam, M.B., Basari, A.S.H., Sibghatullah, A.S., Ramli, M.R., Jaber, M.M., Naim, M.H.: Pilot study of EHRs acceptance in Jordan hospitals by UTAUT2. J. Theor. Appl. Inf. Technol. 85(3), 378–393 (2016)
35.
Zurück zum Zitat Balaid, A., Rozan, M.Z.A., Abdullah, S.N.: Conceptual model for examining knowledge maps adoption in software development organizations. Asian Soc. Sci. 10(15), 118–132 (2014)CrossRef Balaid, A., Rozan, M.Z.A., Abdullah, S.N.: Conceptual model for examining knowledge maps adoption in software development organizations. Asian Soc. Sci. 10(15), 118–132 (2014)CrossRef
36.
Zurück zum Zitat Rosli, K., Yeow, P.H., Siew, E.G.: Computer-assisted auditing tools acceptance using I-Toe: a new paradigm. Computer 7, 15 (2012) Rosli, K., Yeow, P.H., Siew, E.G.: Computer-assisted auditing tools acceptance using I-Toe: a new paradigm. Computer 7, 15 (2012)
37.
Zurück zum Zitat Ally, M., Gardiner, M.: The moderating influence of device characteristics and usage on user acceptance of Smart Mobile Devices. In: Proceedings of the 23rd Australasian Conference on Information Systems 2012, pp. 1–10 (2012) Ally, M., Gardiner, M.: The moderating influence of device characteristics and usage on user acceptance of Smart Mobile Devices. In: Proceedings of the 23rd Australasian Conference on Information Systems 2012, pp. 1–10 (2012)
38.
Zurück zum Zitat Bhatti, H., Abareshi, A., Pittayachawan, S.: An evaluation of customer repurchase behaviour in mobile telecommunication services in Australia. In: IEEE International Conference on Industrial Engineering and Engineering Management, pp. 602–606 (2016a) Bhatti, H., Abareshi, A., Pittayachawan, S.: An evaluation of customer repurchase behaviour in mobile telecommunication services in Australia. In: IEEE International Conference on Industrial Engineering and Engineering Management, pp. 602–606 (2016a)
39.
Zurück zum Zitat Bhatti, H., Abareshi, A., Pittayachawan, S.: An empirical examination of customer retention in mobile telecommunication services in Australia. In: Proceedings of the 13th International Joint Conference on e-Business and Telecommunications (ICETE 2016), vol. 2 (2016b) Bhatti, H., Abareshi, A., Pittayachawan, S.: An empirical examination of customer retention in mobile telecommunication services in Australia. In: Proceedings of the 13th International Joint Conference on e-Business and Telecommunications (ICETE 2016), vol. 2 (2016b)
40.
Zurück zum Zitat Chaveesuk, S., Vongjaturapat, S., Chotikakamthorn, N.: Analysis of factors influencing the mobile technology acceptance for library information services: conceptual model. In: International Conference on Information Technology and Electrical Engineering (ICITEE), pp. 18–24 (2013) Chaveesuk, S., Vongjaturapat, S., Chotikakamthorn, N.: Analysis of factors influencing the mobile technology acceptance for library information services: conceptual model. In: International Conference on Information Technology and Electrical Engineering (ICITEE), pp. 18–24 (2013)
41.
Zurück zum Zitat Marriott, H.R., Williams, M.D.: Developing a theoretical model to examine consumer acceptance behavior of mobile shopping. In: Dwivedi, Y.K. (ed.) I3E 2016. LNCS, vol. 9844, pp. 261–266. Springer, Cham (2016). doi:10.1007/978-3-319-45234-0_24 CrossRef Marriott, H.R., Williams, M.D.: Developing a theoretical model to examine consumer acceptance behavior of mobile shopping. In: Dwivedi, Y.K. (ed.) I3E 2016. LNCS, vol. 9844, pp. 261–266. Springer, Cham (2016). doi:10.​1007/​978-3-319-45234-0_​24 CrossRef
42.
Zurück zum Zitat Matthews, T., Pierce, J., Tang, J.: No smart phone is an island: the impact of places, situations, and other devices on smart phone use. IBM Research Report, pp. 1–10 (2009) Matthews, T., Pierce, J., Tang, J.: No smart phone is an island: the impact of places, situations, and other devices on smart phone use. IBM Research Report, pp. 1–10 (2009)
43.
Zurück zum Zitat Jacoby, J., Kaplan, L.B.: The components of perceived risk. Adv. Consumer Res. 3(3), 382–383 (1972) Jacoby, J., Kaplan, L.B.: The components of perceived risk. Adv. Consumer Res. 3(3), 382–383 (1972)
44.
Zurück zum Zitat Seuwou, P., Banissi, E., Ubakanma, G., Sharif, M.S., Healey, A.: Actor-network theory as a framework to analyse technology acceptance model’s external variables: the case of autonomous vehicles. In: Jahankhani, H., Carlile, A., Emm, D., Hosseinian-Far, A., Brown, G., Sexton, G., Jamal, A. (eds.) ICGS3 2017. CCIS, vol. 630, pp. 305–320. Springer, Cham (2016). doi:10.1007/978-3-319-51064-4_24 CrossRef Seuwou, P., Banissi, E., Ubakanma, G., Sharif, M.S., Healey, A.: Actor-network theory as a framework to analyse technology acceptance model’s external variables: the case of autonomous vehicles. In: Jahankhani, H., Carlile, A., Emm, D., Hosseinian-Far, A., Brown, G., Sexton, G., Jamal, A. (eds.) ICGS3 2017. CCIS, vol. 630, pp. 305–320. Springer, Cham (2016). doi:10.​1007/​978-3-319-51064-4_​24 CrossRef
45.
Zurück zum Zitat Vonjaturapat, S., Chaveesuk, S.: Proposed mobile technology acceptance model of the information services in a library context. In: Proceedings of the 4th International Conference on Information Systems Management and Evaluation (Icime2013), Acad Conferences Ltd., England, pp. 385–388 (2013) Vonjaturapat, S., Chaveesuk, S.: Proposed mobile technology acceptance model of the information services in a library context. In: Proceedings of the 4th International Conference on Information Systems Management and Evaluation (Icime2013), Acad Conferences Ltd., England, pp. 385–388 (2013)
46.
Zurück zum Zitat Zhao, Y., Srite, M.: Modeling online social network use: incorporating espoused national cultural values into an extended unified theory of acceptance and use of technology. In: Proceedings of International Conference on Information Systems, Milan, Italy (2013) Zhao, Y., Srite, M.: Modeling online social network use: incorporating espoused national cultural values into an extended unified theory of acceptance and use of technology. In: Proceedings of International Conference on Information Systems, Milan, Italy (2013)
47.
Zurück zum Zitat Hofstede, G.: Cultures and Organizations: Software of the Mind. McGraw-Hill, London (1991) Hofstede, G.: Cultures and Organizations: Software of the Mind. McGraw-Hill, London (1991)
48.
Zurück zum Zitat Hassan, I.B., Murad, M.A.A., Nor, R.N.H.B., Abdullah, S.B.: Towards developing a new IP technology adoption framework: a research road map. In: International Conference in Computer Assisted System in Health, pp. 77–83 (2014) Hassan, I.B., Murad, M.A.A., Nor, R.N.H.B., Abdullah, S.B.: Towards developing a new IP technology adoption framework: a research road map. In: International Conference in Computer Assisted System in Health, pp. 77–83 (2014)
49.
Zurück zum Zitat Dinev, T., Bellotto, M., Hart, P., Russo, V., Serra, I., Colautti, C.: Privacy calculus model in e-commerce–a study of Italy and the United States. Eur. J. Inf. Syst. 15(4), 389–402 (2006)CrossRef Dinev, T., Bellotto, M., Hart, P., Russo, V., Serra, I., Colautti, C.: Privacy calculus model in e-commerce–a study of Italy and the United States. Eur. J. Inf. Syst. 15(4), 389–402 (2006)CrossRef
50.
Zurück zum Zitat Kasaj, A.: User adoption of mandatory e-government systems: notarial system in Albania, an empirical analyse. In: CBU International Conference Proceedings, vol. 4, pp. 531–543 (2016) Kasaj, A.: User adoption of mandatory e-government systems: notarial system in Albania, an empirical analyse. In: CBU International Conference Proceedings, vol. 4, pp. 531–543 (2016)
51.
Zurück zum Zitat Susanto, T.D., Goodwin, R.: User acceptance of SMS-based e-government services: Differences between adopters and non-adopters. Govern. Inf. Q. 30(4), 486–497 (2013)CrossRef Susanto, T.D., Goodwin, R.: User acceptance of SMS-based e-government services: Differences between adopters and non-adopters. Govern. Inf. Q. 30(4), 486–497 (2013)CrossRef
52.
Zurück zum Zitat Delone, W.H., McLean, E.R.: The DeLone and McLean model of information systems success: a ten-year update. J. Manag. Inf. Syst. 19(4), 9–30 (2003)CrossRef Delone, W.H., McLean, E.R.: The DeLone and McLean model of information systems success: a ten-year update. J. Manag. Inf. Syst. 19(4), 9–30 (2003)CrossRef
53.
Zurück zum Zitat Nwanekezie, U., Choudrie, J., Spencer, N.: Public Sector Online Communication Channel Adoption and Usage amongst older adults: a UK local government perspective. In: Proceedings of Twenty-Fourth European Conference on Information Systems, İstanbul, Turkey (2016) Nwanekezie, U., Choudrie, J., Spencer, N.: Public Sector Online Communication Channel Adoption and Usage amongst older adults: a UK local government perspective. In: Proceedings of Twenty-Fourth European Conference on Information Systems, İstanbul, Turkey (2016)
54.
Zurück zum Zitat Jøsang, A., Keser, C., Dimitrakos, T.: Can we manage trust? In: Herrmann, P., Issarny, V., Shiu, S. (eds.) iTrust 2005. LNCS, vol. 3477, pp. 93–107. Springer, Heidelberg (2005). doi:10.1007/11429760_7 CrossRef Jøsang, A., Keser, C., Dimitrakos, T.: Can we manage trust? In: Herrmann, P., Issarny, V., Shiu, S. (eds.) iTrust 2005. LNCS, vol. 3477, pp. 93–107. Springer, Heidelberg (2005). doi:10.​1007/​11429760_​7 CrossRef
Metadaten
Titel
A Systematic Review of Citations of UTAUT2 Article and Its Usage Trends
verfasst von
Kuttimani Tamilmani
Nripendra P. Rana
Yogesh K. Dwivedi
Copyright-Jahr
2017
DOI
https://doi.org/10.1007/978-3-319-68557-1_5