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2018 | OriginalPaper | Buchkapitel

A Study of Raters Agreement in Quality Inspection with the Participation of Hearing Disabled Employees

verfasst von : Beata Starzynska, Karolina Szajkowska, Magdalena Diering, Alvaro Rocha, Luis P. Reis

Erschienen in: Advances in Manufacturing

Verlag: Springer International Publishing

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Abstract

This paper presents results of a study of the level of agreement of assessments and decisions made by quality controllers in a sensory inspection. The study subjects included persons with hearing disability. The study was conducted in an automotive manufacturing company. The employees with hearing loss perform product quality inspection which includes, among other things, visual inspection of the goods. The measurement system analysis (MSA) procedure for attributes, with the use of Gwet’s AC1 coefficient, was applied to estimate the level of agreement of decisions made by the raters. The study results show that the quality of work performed by employees with hearing disability is at least as good as that of able-bodied employees. Based on the knowledge possessed by the authors, this approach to the problem is characterized by novelty.

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Metadaten
Titel
A Study of Raters Agreement in Quality Inspection with the Participation of Hearing Disabled Employees
verfasst von
Beata Starzynska
Karolina Szajkowska
Magdalena Diering
Alvaro Rocha
Luis P. Reis
Copyright-Jahr
2018
DOI
https://doi.org/10.1007/978-3-319-68619-6_85

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