Supporting Reuse in Business Case Development

verfasst von: Bart-Jan van Putten

Verlag: Springer Fachmedien Wiesbaden

Enthalten in: Springer Professional "Wirtschaft+Technik" , Springer Professional "Technik" , Springer Professional "Wirtschaft"

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Über dieses Buch

Determining the value of an information system for an organization is challenging, especially before the execution of the project in which the system is put into operation. Many organizations cope with problems when having to identify the potential benefits of the investment, while even more have difficulties with their quantification. An analysis, in which multiple possible investments and approaches are compared with respect to their benefits, costs and risks, is called a ‘business case’ (BC). The current frameworks that can be used to develop BCs offer too little support for the aforementioned challenges. Opportunities to improve BC frameworks, and thereby the efficiency and effectiveness of BC development, are therefore explored in this dissertation.

Inhaltsverzeichnis

Frontmatter

1. Introduction

Abstract

For decades, determining the value and success of information systems (IS) has been high on the agendas of researchers, cf. (King & Schrems, 1978; Davis, 1989; Urbach, Smolnik, & Riempp, 2009; Schryen, 2010). Many IS investments are strategic in nature, have long-term, hard to quantify benefits and incur indirect costs (Irani, 2002). 68% of IS projects cope with problems when having to identify the potential benefits of the investment, while 85% have problems with their quantification (J. Ballantine & Stray, 1999).

Bart-Jan van Putten

2. Challenges in Business Case Development and Requirements for Business Case Frameworks

Abstract

Business cases (BC) are often used to support information systems (IS) investment evaluation. Unfortunately, business case development (BCD) is a complex task, especially identifying and quantifying the benefits of a proposed investment. Although today’s business case frameworks (BCF) support BCD to some extent, they have several limitations

Bart-Jan van Putten, Franziska Brecht, Oliver Günther

3. Reuse in Business Case Development: Arguments, Challenges and Guidelines

Abstract

Reusing evaluation criteria and valuation methods is a promising way to make it easier to develop reliable business cases for IS investments. Better support for reuse can support the comparison and prioritization of business cases, can make it easier for decision makers to understand them and it can facilitate learning.

Bart-Jan van Putten, Nadja Schubert, Emilija Gjoncheska

4. Business Case Ontology

Abstract

Today’s BCFs are not based on a standardized model of what a BC is. As a consequence, most BCFs and BCs are structured rather differently. This hampers the broader applicability of those BCFs and limits benchmarking.

Bart-Jan van Putten, Virginia Dignum, Theo Dirk Meijler

5. Business Case Framework

Abstract

Today’s business case frameworks (BCF) are either too generic, providing too little support for domain-specific business case development (BCD), or are sufficiently specific but not based on a generic BCD process. Such BCF do not allow for reuse of investment criteria or quantification methods, which hampers the broader applicability of those BCF and limits benchmarking and learning.

Bart-Jan van Putten

6. Supporting Dynamic Reuse in Business Case Development

Abstract

Business case development (BCD) is a complex activity, which can potentially be improved by supporting the reuse of investment criteria and valuation methods. The goal of this research was to improve the usefulness and usability of business case frameworks (BCFs), while limiting the effort required to develop and maintain static databases of reusable components.

Bart-Jan van Putten, Thomas Irrenhauser, Theo Dirk Meijler

7. Exploring the Usability of Valuation Methods in Business Cases

Abstract

Business case development (BCD) is a complex activity, which can be improved by supporting the reuse of investment criteria (benefits, costs, risks) and valuation methods. The aim of this paper was to find out why certain methods are more likely to be reused than others, from the perspective of usability..

Bart-Jan van Putten

8. The Relation Between Dynamic Business Models and Business Cases

Abstract

This paper analyses the relation between two well-known business concepts. It clarifies how business models, as an implementation of a company’s strategy, can be aligned with business cases, as an abstraction of a company’s operations.

Bart-Jan van Putten, Markus Schief

9. Decision Support By Automatic Analysis of Business Process Models

Abstract

It is advantageous for companies to have an in-depth understanding of their business processes. To support companies in decision making, based on the properties of their business processes, a method was developed for the automatic analysis of business process models.

Bart-Jan van Putten, Clarissa Romeiro, Leonardo Azevedo

10. Conclusion

Abstract

Business case development (BCD) can be supported by a business case framework (BCF), which often comes in the form of a spreadsheet template with some pre-defined criteria and methods. Today’s BCFs are, however, often too generic, providing little support for business case (BC) developers who need to define domain-specific criteria and methods.

Bart-Jan van Putten

Backmatter

Titel: Supporting Reuse in Business Case Development
verfasst von: Bart-Jan van Putten
Verlag: Springer Fachmedien Wiesbaden
Electronic ISBN: 978-3-658-01171-0
Print ISBN: 978-3-658-01170-3
DOI: https://doi.org/10.1007/978-3-658-01171-0