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Erschienen in:
2000 | OriginalPaper | Buchkapitel
Maintenance Service Contracts
verfasst von : D. N. P. Murthy
Erschienen in: Maintenance, Modeling and Optimization
Verlag: Springer US
Enthalten in: Professional Book Archive
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The maintenance of most modern products is beyond the capability of buyers for a variety of reasons. This has led to maintenance being outsourced rather than being carried out by the buyer. Many equipment manufacturers combine maintenance service with the product and sell it as a bundle. In many other cases, the maintenance services are provided by a third party. The paper gives an overview of the literature on service maintenance contracts, the issues involved and the mathematical models to study these issues.