Skip to main content

2017 | OriginalPaper | Buchkapitel

9. Mapping Business-Aligned IT Perspective Patterns: A Practice in Public Service Organization

verfasst von : Dian Indrayani Jambari, Siti Suhaila Abdul Hamid

Erschienen in: Leadership, Innovation and Entrepreneurship as Driving Forces of the Global Economy

Verlag: Springer International Publishing

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

The articulation of business-IT strategic alignment includes its representation as strategic knowledge for organization to shape the best strategic plan. Although the complexity affects generally any organization, special concern is paramount on the business-IT strategic alignment in public service organization as efficiency of its business is fundamental to serve the best to the public. The efficiency is achievable through a well-aligned IT to business strategy. Hence, this study investigates the articulation of the alignment patterns through mapping the business-aligned IT according to public service organization’s strategic domains. The motivation is to identify and analyze the business-IT strategic alignment patterns as a significant factor to support strategic alignment evaluation. The alignment perspective patterns are mapped on a matrix developed from concepts in strategic alignment model. The established perspective patterns are valuable as an influential aspect in the re-strategy effort to increase the effectiveness of the public service performance.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
Zurück zum Zitat Alaeddini, M., & Salekfard, S. (2013). Investigating the role of an enterprise architecture project in the business-IT alignment in Iran. Information Systems Frontiers, 15(1), 67–88.CrossRef Alaeddini, M., & Salekfard, S. (2013). Investigating the role of an enterprise architecture project in the business-IT alignment in Iran. Information Systems Frontiers, 15(1), 67–88.CrossRef
Zurück zum Zitat Al-Debei, M. M., & Avison, D. (2010). Developing a unified framework of the business model concept. European Journal of Information Systems, 19(3), 359–376.CrossRef Al-Debei, M. M., & Avison, D. (2010). Developing a unified framework of the business model concept. European Journal of Information Systems, 19(3), 359–376.CrossRef
Zurück zum Zitat Avison, D., Jones, J., Powell, P., & Wilson, D. (2004). Using and validating the strategic alignment model. The Journal of Strategic Information Systems, 13(3), 223–246.CrossRef Avison, D., Jones, J., Powell, P., & Wilson, D. (2004). Using and validating the strategic alignment model. The Journal of Strategic Information Systems, 13(3), 223–246.CrossRef
Zurück zum Zitat Belfo, F. (2013). A framework to enhance business and information technology alignment through incentive policy. International Journal of Information Systems in the Service Sector, 5(2), 1–16.CrossRef Belfo, F. (2013). A framework to enhance business and information technology alignment through incentive policy. International Journal of Information Systems in the Service Sector, 5(2), 1–16.CrossRef
Zurück zum Zitat Bergeron, F. O., Raymond, L., & Rivard, S. (2004). Ideal patterns of strategic alignment and business performance. Information & Management, 41(8), 1003–1020.CrossRef Bergeron, F. O., Raymond, L., & Rivard, S. (2004). Ideal patterns of strategic alignment and business performance. Information & Management, 41(8), 1003–1020.CrossRef
Zurück zum Zitat Bleistein, S. J., Cox, K., Verner, J., & Phalp, K. T. (2006). B-SCP: A requirements analysis framework for validating strategic alignment of organizational IT based on strategy, context, and process. Information and Software Technology, 48(9), 846–868.CrossRef Bleistein, S. J., Cox, K., Verner, J., & Phalp, K. T. (2006). B-SCP: A requirements analysis framework for validating strategic alignment of organizational IT based on strategy, context, and process. Information and Software Technology, 48(9), 846–868.CrossRef
Zurück zum Zitat Chan, Y. E., & Reich, B. H. (2007). IT alignment: What have we learned? Journal of Information Technology, 22, 297–315.CrossRef Chan, Y. E., & Reich, B. H. (2007). IT alignment: What have we learned? Journal of Information Technology, 22, 297–315.CrossRef
Zurück zum Zitat Coleman, P., & Papp, R. (2006). Strategic alignment: Analysis of perspectives. Paper presented at the Proceedings of the 2006 Southern Association for Information Systems Conference, Florida, USA. Coleman, P., & Papp, R. (2006). Strategic alignment: Analysis of perspectives. Paper presented at the Proceedings of the 2006 Southern Association for Information Systems Conference, Florida, USA.
Zurück zum Zitat Cuenca, L., Boza, A., & Ortiz, A. (2011). An enterprise engineering approach for the alignment of business and information technology strategy. International Journal of Computer Integrated Manufacturing, 24(11), 974–992. doi:10.1080/0951192x.2011.579172.CrossRef Cuenca, L., Boza, A., & Ortiz, A. (2011). An enterprise engineering approach for the alignment of business and information technology strategy. International Journal of Computer Integrated Manufacturing, 24(11), 974–992. doi:10.​1080/​0951192x.​2011.​579172.CrossRef
Zurück zum Zitat Elias, N. F. (2012). The impact of information systems from the perspective of IS stakeholders in Malaysia. International Journal on Advanced Science, Engineering and Information Technology, 2(6), 1–5.CrossRef Elias, N. F. (2012). The impact of information systems from the perspective of IS stakeholders in Malaysia. International Journal on Advanced Science, Engineering and Information Technology, 2(6), 1–5.CrossRef
Zurück zum Zitat Gerow, J. E., Grover, V., Thatcher, J., & Roth, P. L. (2014). Looking toward the future of IT-business strategic alignment through the past: A meta-analysis. MIS Quarterly, 38(4), 1059–1085. Gerow, J. E., Grover, V., Thatcher, J., & Roth, P. L. (2014). Looking toward the future of IT-business strategic alignment through the past: A meta-analysis. MIS Quarterly, 38(4), 1059–1085.
Zurück zum Zitat Gil-Garcia, J. R., Helbig, N., & Ojo, A. (2014). Being smart: Emerging technologies and innovation in the public sector. Government Information Quarterly, 31(Suppl 1), I1–I8.CrossRef Gil-Garcia, J. R., Helbig, N., & Ojo, A. (2014). Being smart: Emerging technologies and innovation in the public sector. Government Information Quarterly, 31(Suppl 1), I1–I8.CrossRef
Zurück zum Zitat Gregor, S., Hart, D., & Martin, N. (2007). Enterprise architectures: Enablers of business strategy and IS/IT alignment in government. Information Technology & People, 20(2), 96–120.CrossRef Gregor, S., Hart, D., & Martin, N. (2007). Enterprise architectures: Enablers of business strategy and IS/IT alignment in government. Information Technology & People, 20(2), 96–120.CrossRef
Zurück zum Zitat Gutierrez, A., Orozco, J., & Serrano, A. (2009). Factors affecting IT and business alignment: A comparative study in SMEs and large organisations. Journal of Enterprise Information Management, 22(1/2), 197–211.CrossRef Gutierrez, A., Orozco, J., & Serrano, A. (2009). Factors affecting IT and business alignment: A comparative study in SMEs and large organisations. Journal of Enterprise Information Management, 22(1/2), 197–211.CrossRef
Zurück zum Zitat Gutierrez, A., & Serrano, A. (2007). Assessing strategic, tactical and operational alignment factors for SMEs: Alignment across the organisation’s value chain. International Journal of Value Chain Management, 2(1), 33–56.CrossRef Gutierrez, A., & Serrano, A. (2007). Assessing strategic, tactical and operational alignment factors for SMEs: Alignment across the organisation’s value chain. International Journal of Value Chain Management, 2(1), 33–56.CrossRef
Zurück zum Zitat Henderson, J. C., & Venkatraman, N. (1999). Strategic alignment: Leveraging information technology for transforming organizations. IBM Systems Journal, 38(2–3), 472–484.CrossRef Henderson, J. C., & Venkatraman, N. (1999). Strategic alignment: Leveraging information technology for transforming organizations. IBM Systems Journal, 38(2–3), 472–484.CrossRef
Zurück zum Zitat Kaidalova, J., & Seigerroth, U. (2012). Business information systems workshops: An inventory of the business and IT alignment research field (pp. 116–126). Berlin: Springer.CrossRef Kaidalova, J., & Seigerroth, U. (2012). Business information systems workshops: An inventory of the business and IT alignment research field (pp. 116–126). Berlin: Springer.CrossRef
Zurück zum Zitat Kappelman, L., McLean, E., Johnson, V., & Gerhart, N. (2014). The 2014 SIM IT key issues and trends study. MIS Quarterly Executive, 13(4), 237–263. Kappelman, L., McLean, E., Johnson, V., & Gerhart, N. (2014). The 2014 SIM IT key issues and trends study. MIS Quarterly Executive, 13(4), 237–263.
Zurück zum Zitat Khaiata, M., & Zualkernan, I. A. (2009). A simple instrument to measure IT-business alignment maturity. Information Systems Management, 26(2), 138–152.CrossRef Khaiata, M., & Zualkernan, I. A. (2009). A simple instrument to measure IT-business alignment maturity. Information Systems Management, 26(2), 138–152.CrossRef
Zurück zum Zitat Khan, S. A., Qureshi, S. A., & Zaheer, A. (2012). Extending the IS strategic alignment model: A study from the perspective of service industries. Actual Problems of Economics, 2(4), 252–258. Khan, S. A., Qureshi, S. A., & Zaheer, A. (2012). Extending the IS strategic alignment model: A study from the perspective of service industries. Actual Problems of Economics, 2(4), 252–258.
Zurück zum Zitat Lee, S. M., Kim, K., Paulson, P., & Park, H. (2008). Developing a socio-technical framework for business-IT alignment. Industrial Management & Data Systems, 108(9), 1167–1181.CrossRef Lee, S. M., Kim, K., Paulson, P., & Park, H. (2008). Developing a socio-technical framework for business-IT alignment. Industrial Management & Data Systems, 108(9), 1167–1181.CrossRef
Zurück zum Zitat Liu, K., Sun, L., Jambari, D., Michell, V., & Chong, S. (2011). Advanced information systems engineering: A design of business-technology alignment consulting framework (pp. 422–435). Berlin: Springer.CrossRef Liu, K., Sun, L., Jambari, D., Michell, V., & Chong, S. (2011). Advanced information systems engineering: A design of business-technology alignment consulting framework (pp. 422–435). Berlin: Springer.CrossRef
Zurück zum Zitat Luftman, J. (2003). Assessing IT/business alignment. Information Systems Management, 20(4), 9–15.CrossRef Luftman, J. (2003). Assessing IT/business alignment. Information Systems Management, 20(4), 9–15.CrossRef
Zurück zum Zitat Luftman, J. (2004). Assessing business-IT alignment maturity. Strategies for Information Technology Governance, 4, 99.CrossRef Luftman, J. (2004). Assessing business-IT alignment maturity. Strategies for Information Technology Governance, 4, 99.CrossRef
Zurück zum Zitat Luftman, J., & Derksen, B. (2012). Key issues for IT executives 2012: Doing more with less. MIS Quarterly Executive, 11(4), 207–218. Luftman, J., & Derksen, B. (2012). Key issues for IT executives 2012: Doing more with less. MIS Quarterly Executive, 11(4), 207–218.
Zurück zum Zitat Reich, B. H., & Benbasat, I. (2000). Factors that influence the social dimension of alignment between business and information technology objectives. MIS Quarterly, 24(1), 81–113.CrossRef Reich, B. H., & Benbasat, I. (2000). Factors that influence the social dimension of alignment between business and information technology objectives. MIS Quarterly, 24(1), 81–113.CrossRef
Zurück zum Zitat Schobel, K., & Denford, J. S. (2013). The chief information officer and chief financial officer dyad in the public sector: How an effective relationship impacts individual effectiveness and strategic alignment. Journal of Information Systems, 27(1), 261–281.CrossRef Schobel, K., & Denford, J. S. (2013). The chief information officer and chief financial officer dyad in the public sector: How an effective relationship impacts individual effectiveness and strategic alignment. Journal of Information Systems, 27(1), 261–281.CrossRef
Zurück zum Zitat Shanks, G., Bekmamedova, N., & Willcocks, L. (2013). Using business analytics for strategic alignment and organisational transformation. International Journal of Business Intelligence Research, 4(3), 1–15.CrossRef Shanks, G., Bekmamedova, N., & Willcocks, L. (2013). Using business analytics for strategic alignment and organisational transformation. International Journal of Business Intelligence Research, 4(3), 1–15.CrossRef
Zurück zum Zitat Silva, L., Figueroa, B. E., & Gonzãlez-Reinhart, J. (2007). Interpreting IS alignment: A multiple case study in professional organizations. Information and Organization, 17(4), 232–265.CrossRef Silva, L., Figueroa, B. E., & Gonzãlez-Reinhart, J. (2007). Interpreting IS alignment: A multiple case study in professional organizations. Information and Organization, 17(4), 232–265.CrossRef
Zurück zum Zitat Sun, L., Liu, K., Jambari, D. I., & Michell, V. (2016). Evaluating business value of IT towards optimisation of the application portfolio. Enterprise Information Systems, 10(4), 378–399.CrossRef Sun, L., Liu, K., Jambari, D. I., & Michell, V. (2016). Evaluating business value of IT towards optimisation of the application portfolio. Enterprise Information Systems, 10(4), 378–399.CrossRef
Zurück zum Zitat Ullah, A., & Lai, R. (2011). Modeling business goal for business/IT alignment using requirements engineering. Journal of Computer Information Systems, 51(3), 21–28. Ullah, A., & Lai, R. (2011). Modeling business goal for business/IT alignment using requirements engineering. Journal of Computer Information Systems, 51(3), 21–28.
Zurück zum Zitat Ward, K. (2011). Examining changes in the strategic alignment model’s alignment factors over time: A case study. Review of Business Information Systems, 15(4), 31–38.CrossRef Ward, K. (2011). Examining changes in the strategic alignment model’s alignment factors over time: A case study. Review of Business Information Systems, 15(4), 31–38.CrossRef
Zurück zum Zitat Welch, E. W., & Feeney, M. K. (2014). Technology in government: How organizational culture mediates information and communication technology outcomes. Government Information Quarterly, 31(4), 506–512.CrossRef Welch, E. W., & Feeney, M. K. (2014). Technology in government: How organizational culture mediates information and communication technology outcomes. Government Information Quarterly, 31(4), 506–512.CrossRef
Zurück zum Zitat Yetton, P., Henningsson, S., & Bjørn-Andersen, N. (2013). “Ready to acquire”: The IT resources required for a growth-by-acquisition business strategy. MIS Quarterly Executive, 12(1), 19–35. Yetton, P., Henningsson, S., & Bjørn-Andersen, N. (2013). “Ready to acquire”: The IT resources required for a growth-by-acquisition business strategy. MIS Quarterly Executive, 12(1), 19–35.
Metadaten
Titel
Mapping Business-Aligned IT Perspective Patterns: A Practice in Public Service Organization
verfasst von
Dian Indrayani Jambari
Siti Suhaila Abdul Hamid
Copyright-Jahr
2017
DOI
https://doi.org/10.1007/978-3-319-43434-6_9

Premium Partner