2012 | OriginalPaper | Buchkapitel
Measurement Concept for Security in Mass Transportation
verfasst von : Jan-Peter Nicklas, Nadine Schlüter, Petra Winzer
Erschienen in: Future Security
Verlag: Springer Berlin Heidelberg
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In order to reduce endangerments in the field of mass transportation systems, new technologies and methods for a customer- and situation-oriented approach are needed. This paper outlines a concept to better understand the customers´ reasons and their effects on the sense of security as well as a system that can offer permanent updated information on the security sensations of customers related to real situations.