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Erschienen in:
Towards a Deeper Understanding of Conceptual Models that Incorporate Patient Safety Kapitel lesen Erstes Kapitel lesen

2020 | OriginalPaper | Buchkapitel

Medical Error Disclosure - A Canadian Perspective in Improving Quality of Health Care

verfasst von : Jawahar (Jay) Kalra, Maria Gabriela Campos-Baniak, Avani Saxena, Zoher Rafid-Hamed

Erschienen in: Advances in Human Factors and Ergonomics in Healthcare and Medical Devices

Verlag: Springer International Publishing

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Abstract

Disclosure of an adverse event is an important element in managing the consequences of a medical error. The objectives of this study was to review and compare the disclosure policies implemented by individual health care authorities and hospitals in western Canada. The evaluation of the policies of individual health authorities was carried out based on the inclusion of various guidelines including avoidance of blame; support to the staff; an apology or expression of regret; avoidance of speculation; some form of patient support; and education/training to health care workers. The complexities of medical error disclosure to patients present ideal opportunities for medical educators to probe how learners are balancing the ethical complexities involved in error disclosure with other related fields. We suggest that the disclosure policies can provide framework and guidelines for appropriate disclosure that can lead to practices that are more transparent.

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Metadaten
Titel
Medical Error Disclosure - A Canadian Perspective in Improving Quality of Health Care
verfasst von
Jawahar (Jay) Kalra
Maria Gabriela Campos-Baniak
Avani Saxena
Zoher Rafid-Hamed
Copyright-Jahr
2020
Buch
Advances in Human Factors and Ergonomics in Healthcare and Medical Devices

Print ISBN: 978-3-030-20450-1

Electronic ISBN: 978-3-030-20451-8

Copyright-Jahr: 2020

DOI
https://doi.org/10.1007/978-3-030-20451-8_3

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