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Erschienen in:
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2017 | OriginalPaper | Buchkapitel

5. Norm Development in Outsourcing Relationships

verfasst von : Thomas Kern, Keith Blois

Erschienen in: Outsourcing and Offshoring Business Services

Verlag: Springer International Publishing

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Abstract

This paper considers the role of norms within networks by describing how BP Exploration outsourced its information technology function – a major business activity. This outsourcing venture led to the formation of a consortium. However, this attempt was found to have failed. It is suggested here that central to the failure of the consortium as an outsourcing arrangement was the issue of ‘norms’.

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Vorheriges Kapitel Moments of Governance in IS Outsourcing: Conceptualizing Effects of Contracts on Value Capture and Creation
Nächstes Kapitel Organizational Design of IT Supplier Relationship Management: A Multiple Case Study of Five Client Companies
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Metadaten
Titel
Norm Development in Outsourcing Relationships
verfasst von
Thomas Kern
Keith Blois
Copyright-Jahr
2017
Buch
Outsourcing and Offshoring Business Services

Print ISBN: 978-3-319-52650-8

Electronic ISBN: 978-3-319-52651-5

Copyright-Jahr: 2017

DOI
https://doi.org/10.1007/978-3-319-52651-5_5