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2019 | OriginalPaper | Buchkapitel

19. Performance Monitoring: An Agile New Tool for Facilitating Sustainability in Value Chains

verfasst von : Jessica Mullan, Heather Esper, Daniele Giovannucci

Erschienen in: Sustainable Global Value Chains

Verlag: Springer International Publishing

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Abstract

Performance Monitoring has evolved as a powerful sustainability measurement tool for supply chains. It allows managers to look beyond providing services or investments to actually understand the outcomes generated in the field. COSA and WDI help organizations to apply technically functional Performance Monitoring tools within diverse supply chains. Even with the sometimes difficult circumstances in developing countries, Performance Monitoring can provide information feedback loops so that managers can track sustainability performance throughout the project lifespan and thereby improve the likelihood of having successful outcomes. This chapter examines the challenges and benefits of implementing Performance Monitoring in supply chains, offers best practices in implementation, and illustrates lessons and limitations with case studies of the tool in use.

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Fußnoten
1
Note that Performance Monitoring (PM) and Impact Assessments are complementary tools that have different functions, but can be paired for maximum results. While a comprehensive Impact Assessment can tell you if an investment or project has had its intended effect over a period of time (usually multiple years), PM allows you to capture a point-in-time picture of a project to contribute to ongoing strategic decision making for overall project success.
 
2
COSA uses the SMART principles in the design of indicators to quantify and clarify sustainability information in smallholder agricultural systems in a manner that promotes the understanding of key environmental, economic, and social issues (https://​thecosa.​org/​what-we-do/​our-approach/​define-the-pathway/​).
 
3
For focus groups in particular, the approach will require some adaptation to accommodate the dynamics of a group and reduce the bias of groupthink.
 
4
COSA (https://​thecosa.​org) is a non-profit and independent, global consortium of partners dedicated to accelerating agricultural sustainability through robust information systems that is financed in part by leading agencies including the Swiss Government (SECO), Ford Foundation, and the Inter-American Development Bank.
 
5
See the Danone Ecosystem Fund website for details about the Semilla project: http://​ecosysteme.​danone.​com/​projectslists/​semilla/​.
 
Literatur
Zurück zum Zitat COSA – The Committee on Sustainability Assessment (2013) The COSA measuring sustainability report: Cocoa and Coffee in 12 countries. COSA, Philadelphia COSA – The Committee on Sustainability Assessment (2013) The COSA measuring sustainability report: Cocoa and Coffee in 12 countries. COSA, Philadelphia
Zurück zum Zitat Giovannucci D, von Hagen O, Wozniak J (2014) Corporate social responsibility and the role of voluntary sustainability standards. In: Schmitz-Hoffmann C, Schmidt M, Hansmann B, Palekhov D (eds) Voluntary standard systems: a contribution to sustainable development. Natural resource management in transition, vol 1. Springer, Berlin, pp 359–384CrossRef Giovannucci D, von Hagen O, Wozniak J (2014) Corporate social responsibility and the role of voluntary sustainability standards. In: Schmitz-Hoffmann C, Schmidt M, Hansmann B, Palekhov D (eds) Voluntary standard systems: a contribution to sustainable development. Natural resource management in transition, vol 1. Springer, Berlin, pp 359–384CrossRef
Zurück zum Zitat London T (2009) Making better investments at the base of the pyramid. Harv Bus Rev 87(5):106–113 London T (2009) Making better investments at the base of the pyramid. Harv Bus Rev 87(5):106–113
Zurück zum Zitat Willis GB (2005) Cognitive interviewing: a tool for improving questionnaire design. Sage Publications, Thousand OaksCrossRef Willis GB (2005) Cognitive interviewing: a tool for improving questionnaire design. Sage Publications, Thousand OaksCrossRef
Metadaten
Titel
Performance Monitoring: An Agile New Tool for Facilitating Sustainability in Value Chains
verfasst von
Jessica Mullan
Heather Esper
Daniele Giovannucci
Copyright-Jahr
2019
Verlag
Springer International Publishing
DOI
https://doi.org/10.1007/978-3-319-14877-9_19