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Erschienen in:
Postal Operators as “Ground Based” Online Platforms? Kapitel lesen Erstes Kapitel lesen

2018 | OriginalPaper | Buchkapitel

Postal Industry Diversification: Exploring New Worlds and Facing New Regulations

verfasst von : Virginie Alloo

Erschienen in: New Business and Regulatory Strategies in the Postal Sector

Verlag: Springer International Publishing

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Abstract

This chapter shows how innovation, in particular, operational diversification towards e-commerce and digital services, broadens the regulatory framework that postal operators must take into account.
First, we will analyze how the Belgian and French universal postal service providers succeed in using their infrastructure and their image of trust to diversify their activities to counter-balance revenue loss resulting from the decline in letter volumes.
We will then detail the different new regulatory issues that will be faced by postal operators when offering these new e-commerce and digital services, including digital identity tools or electronic safes.

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Vorheriges Kapitel The Transformation of Postal Services in Light of Technological Developments and Users’ Needs
Fußnoten
1
This estimate is made by Cullen International based on bpost’s annual total operating income (revenues) published in the 2017 annual report (p. 7).
 
2
This estimate is made by Cullen International on the basis of La Poste’s annual total operating income (revenues) published in the 2017 annual report (p. 299).
 
3
Article 29 Data Protection Working Party—Guidelines on the right to data portability—5 April 2017; Guidelines on on Data Protection Officers (DPOs)—5 April 2017; Guidelines on personal data breach notification—3 October 2017.
 
4
European Parliament and Council proposal for a Regulation concerning the respect for private life and the protection of personal data in electronic communications and repealing Directive 2002/58/EC—10 January 2017.
 
5
Proposal for a European Parliament and Council Directive establishing the European Electronic Communications Code—14 September 2016.
 
6
Commission Implementing Regulation laying down rules for application of Directive 2016/1148 of the European Parliament and of the Council as regards further specification of the elements to be considered by digital service providers for managing the risks posed to the security of network and information systems and of the parameters for determining whether an incident has a substantial impact—30 January 2018.
 
8
European Council Directive on unfair terms in consumer contracts—5 April 1993.
 
9
European Parliament and Council Directive concerning unfair business-to-consumer commercial practices in the internal market—11 May 2005.
 
10
Commission consultation on the existing EU consumer rules—May 2016.
 
11
Consumers reported about the same number of infringements in 2008 and 2016.
 
12
Commission press release on the assessment of the existing EU consumer rules—29 May 2017.
 
13
Commission proposal for a directive on better enforcement and modernization of EU consumer protection rules—11 April 2018.
 
14
Commission proposal for a directive on representative actions for the protection of the collective interests of consumers—11 April 2018.
 
Literatur
European Parliament and Council Directive 98/6/EC on consumer protection in the indication of the prices of products offered to consumers - 16 February 1988.
European Parliament and Council Directive 95/46/EC on the protection of individuals with regard to the processing of personal data and on the free movement of such data – 24 October 1995.
European Parliament and Council Directive 1999/44/EC on aspects of the sale of consumer goods and associated guarantees – 1999.
European Parliament and Council Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector (Directive on privacy and electronic communications) - 12 July 2002.
European Parliament and Council Directive 2006/114/EC on misleading and comparative advertising – 12 December 2006.
European Parliament and Council Directive 2009/22/EC on injunctions for the protection of consumers’ interests - 23 April 2009.
European Parliament and Council Directive “on consumer rights” 2011/83/EU – 25 October 2011.
European Parliament and Council Directive on measures for a high common level of security of network and information systems across the Union - 6 July 2016.
Proposal for a European Parliament and Council Directive establishing the European Electronic Communications Code – 14 September 2016a.
European Parliament and Council General Data Protection Regulation EU/2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) - 27 April 2016b.
European Parliament and Council proposal for a Regulation concerning the respect for private life and the protection of personal data in electronic communications and repealing Directive 2002/58/EC – 10 January 2017.
Metadaten
Titel
Postal Industry Diversification: Exploring New Worlds and Facing New Regulations
verfasst von
Virginie Alloo
Copyright-Jahr
2018
Buch
New Business and Regulatory Strategies in the Postal Sector

Print ISBN: 978-3-030-02936-4

Electronic ISBN: 978-3-030-02937-1

Copyright-Jahr: 2018

DOI
https://doi.org/10.1007/978-3-030-02937-1_24