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Erschienen in:
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2015 | OriginalPaper | Buchkapitel

Processing Social Media Data for Crisis Management in Athena

verfasst von : Babak Akhgar, Helen Gibson

Erschienen in: Global Security, Safety and Sustainability: Tomorrow's Challenges of Cyber Security

Verlag: Springer International Publishing

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Abstract

During a crisis citizens turn to their smartphones. They report what they see, they comment on other’s reports, they offer their help, support and sympathy and, in doing so, they create vast amounts of data. Meanwhile, law enforcement agencies (LEAs) and first responders including humanitarian relief agencies are desperately trying to improve their own situational awareness, but can struggle to do so, especially in places that cannot be easily, quickly or safely reached. Since this user-generated content is often posted to social media, LEAs can tap into these resources by analysing this data. However, making sense of this data is not straightforward. In this paper we present a system that is able to process and analyse this data through categorisation and crisis taxonomies, classification techniques and sentiment analysis. This processed data can then be presented back to LEAs in informative ways to allow them to enhance their situation awareness of the current crisis.

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Nächstes Kapitel Online Surveillance Awareness as Impact on Data Validity for Open-Source Intelligence?
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Metadaten
Titel
Processing Social Media Data for Crisis Management in Athena
verfasst von
Babak Akhgar
Helen Gibson
Copyright-Jahr
2015
Buch
Global Security, Safety and Sustainability: Tomorrow's Challenges of Cyber Security

Print ISBN: 978-3-319-23275-1

Electronic ISBN: 978-3-319-23276-8

Copyright-Jahr: 2015

DOI
https://doi.org/10.1007/978-3-319-23276-8_1