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Erschienen in:
2017 | OriginalPaper | Buchkapitel
Public Services Opening Up To Innovation
verfasst von : Hella Faller
Erschienen in: Architectural Coordination of Enterprise Transformation
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This chapter introduces an enterprise transformation taking place in the passport issuing and registration office of the Dutch government: adding innovation to the strategic agenda of a purely on maintenance focused organisation. This transformation is divided into three projects: introduction of a formal architecture board, introduction of an innovation department, and introduction of new project types (innovation projects). During the transformation the architecture board faces different challenges linked the institutionalisation of ACET, cultural aspects, and communication defects.