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Erschienen in:
2008 | OriginalPaper | Buchkapitel
Qualitative Analysis
verfasst von : Mihael Cankar, Nadine Fröhlich, Heimo Laamanen, Thorsten Möller, Heiko Schuldt
Erschienen in: CASCOM: Intelligent Service Coordination in the Semantic Web
Verlag: Birkhäuser Basel
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Software development aims at providing support for users in order to better cope with specific problems they face in their professional and/or daily life. Thus, developers have to carefully analyze requirements and needs of prospective users. But this process is very difficult and often characterized by misunderstandings between developers and users. In a trial, users evaluate a software application and give valuable feedback whether or not it meets their expectations and how it can be improved.