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2015 | OriginalPaper | Buchkapitel

Realisation of Cost-Informed Process Support Within the YAWL Workflow Environment

verfasst von : M. Adams, M. T. Wynn, C. Ouyang, A. H. M. ter Hofstede

Erschienen in: Asia Pacific Business Process Management

Verlag: Springer International Publishing

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Abstract

Organisations are always focussed on ensuring that their business operations are performed in the most cost-effective manner, and that processes are responsive to ever-changing cost pressures. In many organisations, however, strategic cost-based decisions at the managerial level are not directly or quickly translatable to process-level operational support. A primary reason for this disconnect is the limited system-based support for cost-informed decisions at the process-operational level in real time. In this paper, we describe the different ways in which a workflow management system can support process-related decisions, guided by cost-informed considerations at the operational level, during execution. As a result, cost information is elevated from its non-functional attribute role to a first-class, fully functional process perspective. The paper defines success criteria that a WfMS should meet to provide such support, and discusses a reference implementation within the YAWL workflow environment that demonstrates how the various types of cost-informed decision rules are supported, using an illustrative example.

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Nächstes Kapitel A Cloud Workflow Modeling Framework Using Extended Proclets
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Metadaten
Titel
Realisation of Cost-Informed Process Support Within the YAWL Workflow Environment
verfasst von
M. Adams
M. T. Wynn
C. Ouyang
A. H. M. ter Hofstede
Copyright-Jahr
2015
Buch
Asia Pacific Business Process Management

Print ISBN: 978-3-319-19508-7

Electronic ISBN: 978-3-319-19509-4

Copyright-Jahr: 2015

DOI
https://doi.org/10.1007/978-3-319-19509-4_1

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