Skip to main content

2021 | OriginalPaper | Buchkapitel

Reflections of the Different Reasons for not Teleworking

verfasst von : Simone Castro, Fernando Ferraz, Claudio Mahler, Isaac Santos

Erschienen in: Advances in Neuroergonomics and Cognitive Engineering

Verlag: Springer International Publishing

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

The objective of this paper was to analyze the reflections of the different reasons for not teleworking on important aspects such as organizational commitment, intention to leave, job satisfaction and burnout. Most existing literature does not look at the different reasons for not teleworking. Four companies with different teleworking practices were selected and two phases survey were carried out. In the first phase, an interview was conducted with the human resources area to obtain information about the telework practice. In the second phase, questionnaires were emailed to all their employees to collect their perceptions: 632 questionnaires were answered, 249 from non-teleworkers. Strong evidence was found to the relationship between employees who were not allowed to telework and greater burnout and intention to leave and lower organizational commitment and satisfaction. The paper shows the importance of a good eligibility process and training for managers.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
1.
Zurück zum Zitat Abrams, D., Ando, K., Hinkle, S.: Psychological attachment to the group: Cross-cultural differences in organizational identification and subjective norms as predictors of workers’ turnover intentions. Pers. Soc. Psychol. Bull. 24(10), 1027–1039 (1998)CrossRef Abrams, D., Ando, K., Hinkle, S.: Psychological attachment to the group: Cross-cultural differences in organizational identification and subjective norms as predictors of workers’ turnover intentions. Pers. Soc. Psychol. Bull. 24(10), 1027–1039 (1998)CrossRef
2.
Zurück zum Zitat Allen, N.J., Meyer, J.P.: The measurement and antecedents of affective, continuance and normative commitment to the organization. J. Occup. Psychol. 63(1), 1–18 (1990)CrossRef Allen, N.J., Meyer, J.P.: The measurement and antecedents of affective, continuance and normative commitment to the organization. J. Occup. Psychol. 63(1), 1–18 (1990)CrossRef
3.
Zurück zum Zitat Allen, N.J., Meyer, J.P.: Affective, continuance, and normative commitment to the organization: an examination of construct validity. J. Vocat. Behav. 49(3), 252–276 (1996)CrossRef Allen, N.J., Meyer, J.P.: Affective, continuance, and normative commitment to the organization: an examination of construct validity. J. Vocat. Behav. 49(3), 252–276 (1996)CrossRef
4.
Zurück zum Zitat Allen, T.D., Golden, T.D., Shockley, K.M.: How effective is telecommuting? Assessing the status of our scientific findings. Psychol. Sci. Public Interest 16(2), 40–68 (2015)CrossRef Allen, T.D., Golden, T.D., Shockley, K.M.: How effective is telecommuting? Assessing the status of our scientific findings. Psychol. Sci. Public Interest 16(2), 40–68 (2015)CrossRef
5.
Zurück zum Zitat Caillier, J.G.: The impact of teleworking on work motivation in a US federal government agency. Am. Rev. Public Admin. 42(4), 461–480 (2012)CrossRef Caillier, J.G.: The impact of teleworking on work motivation in a US federal government agency. Am. Rev. Public Admin. 42(4), 461–480 (2012)CrossRef
7.
Zurück zum Zitat Cammann, C., Fichman, M., Jenkins, D., Klesh, J.: The Michigan organizational assessment questionnaire. Unpublished manuscript, University of Michigan, Ann Arbor (1979) Cammann, C., Fichman, M., Jenkins, D., Klesh, J.: The Michigan organizational assessment questionnaire. Unpublished manuscript, University of Michigan, Ann Arbor (1979)
8.
Zurück zum Zitat Cobert, B.F.: Status of Telework in the Federal Government: Report to Congress - Fiscal Years 2014–2015. US Office of Personnel Management, Washington (2016) Cobert, B.F.: Status of Telework in the Federal Government: Report to Congress - Fiscal Years 2014–2015. US Office of Personnel Management, Washington (2016)
9.
Zurück zum Zitat Desrosiers, E.I.: Telework and work attitudes: The relationship between telecommuting and employee job satisfaction, organizational commitment, perceived organizational support, and perceived co-worker support. 2001. 188f. Thesis (PhD in Philosophy) – Purdue University, EUA (2001) Desrosiers, E.I.: Telework and work attitudes: The relationship between telecommuting and employee job satisfaction, organizational commitment, perceived organizational support, and perceived co-worker support. 2001. 188f. Thesis (PhD in Philosophy) – Purdue University, EUA (2001)
10.
Zurück zum Zitat Mahler, J.: The telework divide: managerial and personnel challenges of telework. Rev. Public Person. Admin. 32(4), 407–418 (2012)CrossRef Mahler, J.: The telework divide: managerial and personnel challenges of telework. Rev. Public Person. Admin. 32(4), 407–418 (2012)CrossRef
11.
Zurück zum Zitat Meyer, J.P., Allen, N.J.: A three-component conceptualization of organizational commitment. Hum. Resour. Manag. Rev. 1(1), 61–89 (1991)CrossRef Meyer, J.P., Allen, N.J.: A three-component conceptualization of organizational commitment. Hum. Resour. Manag. Rev. 1(1), 61–89 (1991)CrossRef
12.
Zurück zum Zitat Meyer, J.P., Allen, N.J.: Commitment in the Workplace: Theory, Research, and Application. Sage , London (1997) Meyer, J.P., Allen, N.J.: Commitment in the Workplace: Theory, Research, and Application. Sage , London (1997)
13.
Zurück zum Zitat Nascimento, J.L., Lopes, A., Salgueiro, M.D.F.: Validation study of Meyer and Allen’s “Organizational Behavior Model” for the Portuguese context (in Portuguese). Comportamento organizacional e gestão 14(1), 115–133 (2008) Nascimento, J.L., Lopes, A., Salgueiro, M.D.F.: Validation study of Meyer and Allen’s “Organizational Behavior Model” for the Portuguese context (in Portuguese). Comportamento organizacional e gestão 14(1), 115–133 (2008)
14.
Zurück zum Zitat Peters, P., Poutsma, E., den Dulk, L., de Ruijter, J.: May I work from home? Views of the employment relationship reflected in line managers’ telework attitudes in six financial-sector organizations. Equal. Divers. Incl. Int. J. 29(5), 517–531 (2010)CrossRef Peters, P., Poutsma, E., den Dulk, L., de Ruijter, J.: May I work from home? Views of the employment relationship reflected in line managers’ telework attitudes in six financial-sector organizations. Equal. Divers. Incl. Int. J. 29(5), 517–531 (2010)CrossRef
15.
Zurück zum Zitat SAP Consultores Associados. Home office research - Brazil 2016 (in Portuguese). Campinas/SP: SAP Consultoria em Recursos Humanos (2016) SAP Consultores Associados. Home office research - Brazil 2016 (in Portuguese). Campinas/SP: SAP Consultoria em Recursos Humanos (2016)
16.
Zurück zum Zitat Schaufeli, W.B., Leiter, M.P., Kalimo, R.: The General Burnout Inventory: a self-report questionnaire to assess burnout at the workplace. Work, Stress Health 95, 14–16 (1995) Schaufeli, W.B., Leiter, M.P., Kalimo, R.: The General Burnout Inventory: a self-report questionnaire to assess burnout at the workplace. Work, Stress Health 95, 14–16 (1995)
17.
Zurück zum Zitat Sweeney, D.J., Williams, T.A., Anderson, D.R.: Fundamentals of business Statistics (in Portuguese). CENGAGE Learning, São Paulo (2015) Sweeney, D.J., Williams, T.A., Anderson, D.R.: Fundamentals of business Statistics (in Portuguese). CENGAGE Learning, São Paulo (2015)
Metadaten
Titel
Reflections of the Different Reasons for not Teleworking
verfasst von
Simone Castro
Fernando Ferraz
Claudio Mahler
Isaac Santos
Copyright-Jahr
2021
DOI
https://doi.org/10.1007/978-3-030-80285-1_37

Premium Partner