Skip to main content

2022 | OriginalPaper | Buchkapitel

Sales and Operations Planning for Delivery Date Setting in Engineer-to-Order Maritime Equipment Manufacturing: Insights from Two Case Studies

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

Delivery date setting (DDS) is a challenging and competitively critical tactical decision in engineer-to-order (ETO) environments, which requires integrated planning for effective decision-making. Despite the variety of industrial contexts in DDS literature, the maritime equipment industry has been an unexplored context vis-à-vis planning needs for effective DDS. This study uses a sales and operations planning (S&OP) framework to investigate the current state of the DDS process of two maritime equipment suppliers. Findings indicate that the low market demand over the last few years has influenced the DDS process design in the companies, suggesting that the process should be reconfigured to remain effective under periods of high demand. More cases from the maritime equipment industry are needed to assess if the findings are valid across the industry.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
1.
Zurück zum Zitat Alfnes, E., Gosling, J., Naim, M., Dreyer, H.C.: Exploring systemic factors creating uncertainty in complex engineer-to-order supply chains: case studies from Norwegian shipbuilding first tier suppliers. Int. J. Prod. Economics 240, 108211 (2021) Alfnes, E., Gosling, J., Naim, M., Dreyer, H.C.: Exploring systemic factors creating uncertainty in complex engineer-to-order supply chains: case studies from Norwegian shipbuilding first tier suppliers. Int. J. Prod. Economics 240, 108211 (2021)
2.
Zurück zum Zitat Zorzini, M., Hendry, L., Stevenson, M., Pozzetti, A.: Customer enquiry management and product customization: an empirical multi-case study analysis in the Italian capital goods sector. Int. J. Oper. Prod. Manag. 28(12), 1186–1218 (2008)CrossRef Zorzini, M., Hendry, L., Stevenson, M., Pozzetti, A.: Customer enquiry management and product customization: an empirical multi-case study analysis in the Italian capital goods sector. Int. J. Oper. Prod. Manag. 28(12), 1186–1218 (2008)CrossRef
3.
Zurück zum Zitat Amaro, G., Hendry, L., Kingsman, B.: Competitive advantage, customisation and a new taxonomy for non make-to-stock companies. Int. J. Oper. Prod. Manag. 19(4), 349–371 (1999)CrossRef Amaro, G., Hendry, L., Kingsman, B.: Competitive advantage, customisation and a new taxonomy for non make-to-stock companies. Int. J. Oper. Prod. Manag. 19(4), 349–371 (1999)CrossRef
4.
Zurück zum Zitat Cannas, V.G., Gosling, J., Pero, M., Rossi, T.: Determinants for order-fulfilment strategies in engineer-to-order companies: insights from the machinery industry. Int. J. Prod. Econ. 228, 107743 (2020)CrossRef Cannas, V.G., Gosling, J., Pero, M., Rossi, T.: Determinants for order-fulfilment strategies in engineer-to-order companies: insights from the machinery industry. Int. J. Prod. Econ. 228, 107743 (2020)CrossRef
5.
Zurück zum Zitat Bhalla, S., E. Alfnes, and H.-H. Hvolby, Tools and practices for tactical delivery date setting in engineer-to-order environments: a systematic literature review. International Journal of Production Research, 2022: p. 1–33 Bhalla, S., E. Alfnes, and H.-H. Hvolby, Tools and practices for tactical delivery date setting in engineer-to-order environments: a systematic literature review. International Journal of Production Research, 2022: p. 1–33
6.
Zurück zum Zitat Zorzini, M., Corti, D., Pozzetti, A.: Due date (DD) quotation and capacity planning in make-to-order companies: results from an empirical analysis. Int. J. Prod. Econ. 112(2), 919–933 (2008)CrossRef Zorzini, M., Corti, D., Pozzetti, A.: Due date (DD) quotation and capacity planning in make-to-order companies: results from an empirical analysis. Int. J. Prod. Econ. 112(2), 919–933 (2008)CrossRef
7.
Zurück zum Zitat Zorzini, M., Stevenson, M., Hendry, L.C.: Customer enquiry management in global supply chains: a comparative multi-case study analysis. Eur. Manag. J. 30(2), 121–140 (2012)CrossRef Zorzini, M., Stevenson, M., Hendry, L.C.: Customer enquiry management in global supply chains: a comparative multi-case study analysis. Eur. Manag. J. 30(2), 121–140 (2012)CrossRef
8.
Zurück zum Zitat Carvalho, A.N., Oliveira, F., Scavarda, L.F.: Tactical capacity planning in a real-world ETO industry case: an action research. Int. J. Prod. Econ. 167, 187–203 (2015)CrossRef Carvalho, A.N., Oliveira, F., Scavarda, L.F.: Tactical capacity planning in a real-world ETO industry case: an action research. Int. J. Prod. Econ. 167, 187–203 (2015)CrossRef
9.
Zurück zum Zitat Ghiyasinasab, M., Lehoux, N., Ménard, S., Cloutier, C.: Production planning and project scheduling for engineer-to-order systems- case study for engineered wood production. Int. J. Prod. Res. 59(4), 1068–1087 (2021)CrossRef Ghiyasinasab, M., Lehoux, N., Ménard, S., Cloutier, C.: Production planning and project scheduling for engineer-to-order systems- case study for engineered wood production. Int. J. Prod. Res. 59(4), 1068–1087 (2021)CrossRef
10.
Zurück zum Zitat Grabenstetter, D.H., Usher, J.M.: Developing due dates in an engineer-to-order engineering environment. Int. J. Prod. Res. 52(21), 6349–6361 (2014)CrossRef Grabenstetter, D.H., Usher, J.M.: Developing due dates in an engineer-to-order engineering environment. Int. J. Prod. Res. 52(21), 6349–6361 (2014)CrossRef
11.
Zurück zum Zitat Zennaro, I., Finco, S., Battini, D., Persona, A.: Big size highly customised product manufacturing systems: a literature review and future research agenda. Int. J. Prod. Res. 57(15–16), 5362–5385 (2019)CrossRef Zennaro, I., Finco, S., Battini, D., Persona, A.: Big size highly customised product manufacturing systems: a literature review and future research agenda. Int. J. Prod. Res. 57(15–16), 5362–5385 (2019)CrossRef
12.
Zurück zum Zitat Adrodegari, F., Bacchetti, A., Pinto, R., Pirola, F., Zanardini, M.: Engineer-to-order (ETO) production planning and control: an empirical framework for machinery-building companies. Production Planning and Control 26(11), 910–932 (2015)CrossRef Adrodegari, F., Bacchetti, A., Pinto, R., Pirola, F., Zanardini, M.: Engineer-to-order (ETO) production planning and control: an empirical framework for machinery-building companies. Production Planning and Control 26(11), 910–932 (2015)CrossRef
13.
Zurück zum Zitat Hans, E.W., Herroelen, W., Leus, R., Wullink, G.: A hierarchical approach to multi-project planning under uncertainty. Omega 35(5), 563–577 (2007)CrossRef Hans, E.W., Herroelen, W., Leus, R., Wullink, G.: A hierarchical approach to multi-project planning under uncertainty. Omega 35(5), 563–577 (2007)CrossRef
14.
Zurück zum Zitat Hicks, C., McGovern, T., Earl, C.F.: Supply chain management: a strategic issue in engineer to order manufacturing. Int. J. Prod. Econ. 65(2), 179–190 (2000)CrossRef Hicks, C., McGovern, T., Earl, C.F.: Supply chain management: a strategic issue in engineer to order manufacturing. Int. J. Prod. Econ. 65(2), 179–190 (2000)CrossRef
15.
Zurück zum Zitat Shurrab, H., Jonsson, P., Johansson, M.I.: A tactical demand-supply planning framework to manage complexity in engineer-to-order environments: insights from an in-depth case study. Production Planning & Control 33(5), 462–479 (2020)CrossRef Shurrab, H., Jonsson, P., Johansson, M.I.: A tactical demand-supply planning framework to manage complexity in engineer-to-order environments: insights from an in-depth case study. Production Planning & Control 33(5), 462–479 (2020)CrossRef
16.
Zurück zum Zitat Shurrab, H., Jonsson, P., Johansson, M.I.: Managing complexity through integrative tactical planning in engineer-to-order environments: insights from four case studies. Prod. Plann. Control 33(9–10), 907–924 (2020) Shurrab, H., Jonsson, P., Johansson, M.I.: Managing complexity through integrative tactical planning in engineer-to-order environments: insights from four case studies. Prod. Plann. Control 33(9–10), 907–924 (2020)
17.
Zurück zum Zitat Kreuter, T., Kalla, C., Scavarda, L.F., Thomé, A.M.T., Hellingrath, B.: Developing and implementing contextualised S&OP designs–an enterprise architecture management approach. Int. J. Phys. Distrib. Logist. Manag. 51(6), 634–655 (2021)CrossRef Kreuter, T., Kalla, C., Scavarda, L.F., Thomé, A.M.T., Hellingrath, B.: Developing and implementing contextualised S&OP designs–an enterprise architecture management approach. Int. J. Phys. Distrib. Logist. Manag. 51(6), 634–655 (2021)CrossRef
18.
Zurück zum Zitat Grimson, J.A., Pyke, D.F.: Sales and operations planning: an exploratory study and framework. Int. J. Logistics Manage. 18(3), 322–346 (2007)CrossRef Grimson, J.A., Pyke, D.F.: Sales and operations planning: an exploratory study and framework. Int. J. Logistics Manage. 18(3), 322–346 (2007)CrossRef
19.
Zurück zum Zitat Nam, S., Shen, H., Ryu, C., Shin, J.G.: SCP-Matrix based shipyard APS design: application to long-term production plan. Int. J. Naval Architecture Ocean Eng. 10(6), 741–761 (2018)CrossRef Nam, S., Shen, H., Ryu, C., Shin, J.G.: SCP-Matrix based shipyard APS design: application to long-term production plan. Int. J. Naval Architecture Ocean Eng. 10(6), 741–761 (2018)CrossRef
20.
Zurück zum Zitat Kingsman, B., Hendry, L., Mercer, A., De Souza, A.: Responding to customer enquiries in make-to-order companies problems and solutions. Int. J. Prod. Econ. 46–47, 219–231 (1996)CrossRef Kingsman, B., Hendry, L., Mercer, A., De Souza, A.: Responding to customer enquiries in make-to-order companies problems and solutions. Int. J. Prod. Econ. 46–47, 219–231 (1996)CrossRef
21.
Zurück zum Zitat Mello, M.H., Gosling, J., Naim, M.M., Strandhagen, J.O., Brett, P.O.: Improving coordination in an engineer-to-order supply chain using a soft systems approach. Prod. Plann. Control 28(2), 89–107 (2017)CrossRef Mello, M.H., Gosling, J., Naim, M.M., Strandhagen, J.O., Brett, P.O.: Improving coordination in an engineer-to-order supply chain using a soft systems approach. Prod. Plann. Control 28(2), 89–107 (2017)CrossRef
22.
Zurück zum Zitat Strandhagen, J.W., et al.: Factors affecting shipyard operations and logistics: a framework and comparison of shipbuilding approaches. In: IFIP International Conference on Advances in Production Management Systems, pp. 529–537. Springer (2020) Strandhagen, J.W., et al.: Factors affecting shipyard operations and logistics: a framework and comparison of shipbuilding approaches. In: IFIP International Conference on Advances in Production Management Systems, pp. 529–537. Springer (2020)
23.
Zurück zum Zitat Steidl, C., Yildiran, L.D.C.: Peer Review of the Norwegian Shipbuilding Industry (2017) Steidl, C., Yildiran, L.D.C.: Peer Review of the Norwegian Shipbuilding Industry (2017)
24.
Zurück zum Zitat Haugland, L.M., Abrahamoglu, S., Jakobsen, E.W.: Norwegian maritime equipment suppliers 2021: key performance indicators and future expectations. Menon Economics (2021) Haugland, L.M., Abrahamoglu, S., Jakobsen, E.W.: Norwegian maritime equipment suppliers 2021: key performance indicators and future expectations. Menon Economics (2021)
25.
Zurück zum Zitat Iakymenko, N., Romsdal, A., Alfnes, E., Semini, M., Strandhagen, J.O.: Status of engineering change management in the engineer-to-order production environment: insights from a multiple case study. Int. J. Prod. Res. 58(15), 4506–4528 (2020)CrossRef Iakymenko, N., Romsdal, A., Alfnes, E., Semini, M., Strandhagen, J.O.: Status of engineering change management in the engineer-to-order production environment: insights from a multiple case study. Int. J. Prod. Res. 58(15), 4506–4528 (2020)CrossRef
26.
Zurück zum Zitat Organisation for Economic Co-operation and Development (OECD), Shipbuilding Market Developments. 2018 Organisation for Economic Co-operation and Development (OECD), Shipbuilding Market Developments. 2018
27.
Zurück zum Zitat Strandhagen, J.W., Buer, S.-V., Semini, M., Alfnes, E., Strandhagen, J.O.: Sustainability challenges and how Industry 4.0 technologies can address them: a case study of a shipbuilding supply chain. Prod. Plann. Control 33(9–10), 995–1010 (2020) Strandhagen, J.W., Buer, S.-V., Semini, M., Alfnes, E., Strandhagen, J.O.: Sustainability challenges and how Industry 4.0 technologies can address them: a case study of a shipbuilding supply chain. Prod. Plann. Control 33(9–10), 995–1010 (2020)
28.
Zurück zum Zitat Willmington, R.: Shipbuilding: full orderbooks but profits remain elusive. In: lloyd’s list. Informa (2022) Willmington, R.: Shipbuilding: full orderbooks but profits remain elusive. In: lloyd’s list. Informa (2022)
Metadaten
Titel
Sales and Operations Planning for Delivery Date Setting in Engineer-to-Order Maritime Equipment Manufacturing: Insights from Two Case Studies
verfasst von
Swapnil Bhalla
Erlend Alfnes
Hans-Henrik Hvolby
Copyright-Jahr
2022
DOI
https://doi.org/10.1007/978-3-031-16411-8_38

Premium Partner