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Erschienen in: Asian Journal of Business Ethics 1/2021

30.04.2021

Self-perceived misattributed culpability or incompetence at work

verfasst von: Robin Stanley Snell, Almaz Man-kuen Chak, May Mei-ling Wong, Sandy Suk-kwan Hui

Erschienen in: Asian Journal of Business Ethics | Ausgabe 1/2021

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Abstract

Employees with self-perceived misattributed culpability or incompetence (SMCI) are on the receiving end of complaints, reprimands, or accusations which, from their perspective, incorrectly assume that that they have fallen short of required standards or outcomes. We analyzed an archive of 23 personal stories featuring SMCI, which had been provided by 16 Hong Kong Chinese employees. The stories indicated that the most severe impacts on employee morale had arisen from punitive and targeted feedback based on misrepresentations by superiors, who had engaged in blame deflection, politicking and manipulation, conflict and retaliation, and/or prejudice and stereotyping. We also identified organizational processes, such as soliciting and accepting voice and engaging in problem solving discussions that could attenuate any adverse emotional impact.

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Metadaten
Titel
Self-perceived misattributed culpability or incompetence at work
verfasst von
Robin Stanley Snell
Almaz Man-kuen Chak
May Mei-ling Wong
Sandy Suk-kwan Hui
Publikationsdatum
30.04.2021
Verlag
Springer Netherlands
Erschienen in
Asian Journal of Business Ethics / Ausgabe 1/2021
Print ISSN: 2210-6723
Elektronische ISSN: 2210-6731
DOI
https://doi.org/10.1007/s13520-021-00124-z

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