2013 | OriginalPaper | Buchkapitel
Service Innovation in the Age of Sustainability
verfasst von : Hiroyuki Yoshikawa
Erschienen in: The Philosopher's Stone for Sustainability
Verlag: Springer Berlin Heidelberg
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Service is a fundamental activity of human beings. It existed from old days since they live collectively. The necessary medium to organize a good society is friendly mutual help among members, which is essential for humans to survive by making a group or society compensating humans’ weakness. Service is a typical mutual help which decides the shape of society. So, we must notice that service has been a basic activity of human beings through long history and the ability of servicing is a fundamental attribute of human beings for their survival.