2006 | OriginalPaper | Buchkapitel
Social Performance: Key Lessons from Recent Experiences within Shell
verfasst von : Titus Fossgard-Moser
Erschienen in: Corporate Social Responsibility
Verlag: Palgrave Macmillan UK
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This paper summarises present understanding, approaches, tools and challenges in relation to the concept of social performance within the Shell Group, and provides recommendations for improved future performance. Although based on learnings from a range of Shell projects and experiences, the findings draw primarily on four detailed Social Performance Reviews undertaken between 2001 and 2003.