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2018 | OriginalPaper | Buchkapitel

How to Achieve Better Knowledge Utilization with Knowledge Externalization Mechanisms in Social Intranets

verfasst von : Vanessa Bachmaier, Isabella Seeber

Erschienen in: Knowledge Management in Digital Change

Verlag: Springer International Publishing

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Abstract

Organizations rely on employees to externalize their tacit knowledge in order to effectively conduct knowledge-intensive work processes. Tacit knowledge externalization is particularly important in times of digital transformation where product and service innovation cycles become shorter and require creative, quick decision-making. Our understanding of mechanisms that constitute tacit knowledge externalization and how this relates to knowledge use is, however, limited. This paper contributes towards closing this gap by testing whether the suggested mechanisms of content generation, storytelling, organizational communication, professional collaboration, and practice demonstration are associated with knowledge use when supported by corporate social media. The implications for research and practice are discussed.

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Vorheriges Kapitel Digital Knowledge Mapping

Nächstes Kapitel Balancing Knowledge Protection and Sharing to Create Digital Innovations

The survey construct is self-developed and details on the instrument development and validation process can be requested from the authors.

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Titel: How to Achieve Better Knowledge Utilization with Knowledge Externalization Mechanisms in Social Intranets
verfasst von: Vanessa Bachmaier
Isabella Seeber
Verlag: Springer International Publishing
Buch: Knowledge Management in Digital Change
Print ISBN: 978-3-319-73545-0

Electronic ISBN: 978-3-319-73546-7

Copyright-Jahr: 2018
DOI: https://doi.org/10.1007/978-3-319-73546-7_9

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