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2017 | Buch

User Acceptance of Mobile Notifications

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Über dieses Buch

This book presents an alternative approach to studying smartphone-app user notifications. It starts with insights into user acceptance of mobile notifications in order to provide tools to support users in managing these. It extends previous research by investigating factors that influence users’ perception of notifications and proposes tools addressing the shortcomings of current systems. It presents a technical framework and testbed as an approach for evaluating the usage of mobile applications and notifications, and then discusses a series of studies based on this framework that investigate factors influencing users’ perceptions of mobile notifications. Lastly, a set of design guidelines for the usage of mobile notifications is derived that can be employed to support users in handling notifications on smartphones.

Inhaltsverzeichnis

Frontmatter

Introduction and Motivation

Frontmatter
Chapter 1. Introduction
Abstract
The first part of this dissertation provides an introduction to the problem that is addressed with this work. Emerging research questions are formulated and the overall scope is defined.
Tilo Westermann

Background

Frontmatter
Chapter 2. Background and Related Work
Abstract
The second part of this dissertation gives an overview of concepts applied for mobile Human-Computer Interaction. Further on, the methodology of this work is presented and literature related to the topic of this dissertation is reviewed.
Tilo Westermann

Technical Framework

Frontmatter
Chapter 3. Framework and Testbed for Tracing Mobile Application Usage
Abstract
The third part of this dissertation presents the technical framework thatwas developed as a basis for the presented studies.
Tilo Westermann

Studies

Frontmatter
Chapter 4. Global Analysis of User Behavior in the Field
Abstract
This chapter deals with mobile application use and notifications in a holistic manner. It presents a study on notifications and application use across application categories.
Tilo Westermann
Chapter 5. Permission Requests and Notification Settings
Abstract
This chapter presents studies investigating how users deal with notification permission requests and settings on their smartphones.
Tilo Westermann
Chapter 6. Receptivity to Notifications
Abstract
This chapter presents studies investigating users’ receptivity to notifications and influencing factors on an app level.
Tilo Westermann

Conclusion

Frontmatter
Chapter 7. General Conclusions
Abstract
This chapter summarizes the key contributions of the previous chapters and closes the thesis with an outlook on future work.
Tilo Westermann
Backmatter
Metadaten
Titel
User Acceptance of Mobile Notifications
verfasst von
Tilo Westermann
Copyright-Jahr
2017
Verlag
Springer Singapore
Electronic ISBN
978-981-10-3851-8
Print ISBN
978-981-10-3850-1
DOI
https://doi.org/10.1007/978-981-10-3851-8

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