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Business & Information Systems Engineering
Erschienen in: Business & Information Systems Engineering 6/2020

27.01.2020 | Research Paper

Standardization of Forms in Governments

A Meta-Model for a Reference Form Modeling Language

verfasst von: Hendrik Scholta, Dian Balta, Michael Räckers, Jörg Becker, Helmut Krcmar

Erschienen in: Business & Information Systems Engineering | Ausgabe 6/2020

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Abstract

Forms are central interfaces for information exchange between a government and its citizens. As a way to translate laws into practice, forms are an essential part facilitating this exchange. Unfortunately, forms often require substantial development effort to ensure they comply with legal requirements, with the result that citizens often describe them as highly complex. Standardization of forms through reference modeling would help to minimize governments’ effort by reusing elements and would reduce complexity for citizens by providing a unified representation of information. The article contributes a meta-model for a modeling language that can be used in representing reference models for forms. It follows a design science research approach to elicit form structure and editorial process requirements and to iteratively design the meta-model. The paper demonstrates and evaluates the meta-model using focus groups and application in three case studies. It extends research on standardization to reference modeling and government forms.
Vorheriger Artikel The Impact of Integration on Application Success and Customer Satisfaction in Mobile Device Platforms
Nächster Artikel Implementation of Aspect-oriented Business Process Models with Web Services

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Metadaten
Titel
Standardization of Forms in Governments
A Meta-Model for a Reference Form Modeling Language
verfasst von
Hendrik Scholta
Dian Balta
Michael Räckers
Jörg Becker
Helmut Krcmar
Publikationsdatum
27.01.2020
Verlag
Springer Fachmedien Wiesbaden
Erschienen in
Business & Information Systems Engineering / Ausgabe 6/2020
Print ISSN: 2363-7005
Elektronische ISSN: 1867-0202
DOI
https://doi.org/10.1007/s12599-019-00623-1

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