nach oben

Erschienen in:

2022 | OriginalPaper | Buchkapitel

Studying the Influence of Empathy Maps on Brainstorming for Requirements Elicitation: A Quasi-Experiment

verfasst von : Ezequiel Kahan, Emilio Insfran, Marcela Genero, Alejandro Oliveros

Erschienen in: Advances in Information Systems Development

Verlag: Springer International Publishing

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config

KI-gestützte Suche

Aus

Abstract

There is currently a trend that highlights the interest in the use of Design Thinking techniques for the elicitation of requirements. The evidence concerning the effectiveness of these techniques is, however, still scarce, which has consequently led us to carry out a quasi-experiment in order to evaluate the effectiveness of one of the most frequently used DT techniques: Empathy Maps. Empathy Maps were employed by students enrolled on a Bachelor’s degree in Computer to understand their influence on the effectiveness of Brainstorming sessions. The students perceived a slightly positive influence as regards the use of the Empathy Maps as part of a requirements elicitation, despite not finding statistically positive results. We obtained several insights that may be useful for practitioners, researchers and lecturers interested in using this type of techniques to improve the requirements elicitation practices, although this preliminary result is not conclusive and should be corroborated in further studies.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

über 102.000 Bücher
über 537 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Finance + Banking
Management + Führung
Marketing + Vertrieb
Maschinenbau + Werkstoffe
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 390 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Maschinenbau + Werkstoffe

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 340 Zeitschriften

aus folgenden Fachgebieten:

Bauwesen + Immobilien
Business IT + Informatik
Finance + Banking
Management + Führung
Marketing + Vertrieb
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Vorheriges Kapitel Reducing Cognitive Load in Learning to Model UML Sequence Diagrams

Nächstes Kapitel Supporting a Bottom-Up Evolution of Microservice Compositions Based on the Choreography of BPMN Fragments

Basili, V., Rombach, H.D.: Towards a comprehensive framework for reuse: a reuse-enabling software evolution environment.Technical Report CS-TR-2158, University of Maryland, Maryland (1988)

Basili, V., Weiss, D.: A methodology for collecting valid software engineering data. IEEE Trans. Softw. Eng. SE-10 728–738 (1984)

Brown, T.: Design thinking. Harvard Bus. Rev. https://hbr.org/2008/06/design-thinking (2008). Accessed 22 Sep 2017

Costa Valentim, N.M., Silva, W., Conte, T.: The students’ perspectives on applying design thinking for the design of mobile applications. In: Proceedings of 2017 IEEE/ACM 39th International Conference on Software Engineering: Software Engineering Education and Training Track (ICSE-SEET), pp. 77–86. IEEE, Buenos Aires (2017)

Daun, M., Hübscher, C., Weyer, T.: Controlled experiments with student participants in software engineering: preliminary results from a systematic mapping study (2017)

Davis, F.D.: Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Q. 13(3), 319–340 (1989)CrossRef

Ferreira, B., Silva, W., Barbosa, S.D.J., Conte, T.: Technique for representing requirements using personas: a controlled experiment. IET Softw. 12(3), 280–290 (2018)CrossRef

Ferreira Martins, H., Carvalho de Oliveira Junior, A., Dias Canedo, E., Dias Kosloski, R.A., Ávila Paldês, R., Costa Oliveira, E.: Design thinking: challenges for software requirements elicitation. Information 10(12), 371 (2019)

Hehn, J., Mendez, D., Uebernickel, F., Brenner, W., Broy, M.: On integrating design thinking for human-centered requirements engineering. IEEE Softw. 37(2), 25–31 (2020)CrossRef

10.

Hehn, J., Uebernickel, F.: The use of design thinking for requirements engineering—an ongoing case study in the field of innovative software-intensive systems. In: Proceedings of 26th IEEE International Requirements Engineering Conference (RE’18). Banff, Alberta, Canada (2018)

11.

Hehn, J., Uebernickel, F., Mendez Fernandez, D.: DT4RE: design thinking for requirements engineering: a tutorial on human-centered and structured requirements elicitation. In: Proceedings of 2018 IEEE 26th International Requirements Engineering Conference (RE), pp. 504–505. IEEE, Banff, AB (2018)

12.

Hehn, J., Uebernickel, F., Stoeckli, E., Brenner, W.: Designing human-centric information systems: towards an understanding of challenges in specifying requirements within design thinking projects. Multikonferenz für Wirtschaftsinformatik (MKWI) (2018)

13.

Jarke, M., Loucopoulos, P., Lyytinen, K., Mylopoulos, J., Robinson, W.: The brave new world of design requirements: four key principles. In: Proceedings of International Conference on Advanced Information Systems Engineering, pp. 470–482. Springer (2010)

14.

Kahan, E., Genero, M., Oliveros, A.: Challenges in requirement engineering: could design thinking help? In: Piattini, M., Rupino da Cunha, P., García Rodríguez de Guzmán, I., Pérez-Castillo, R. (eds.) Quality of Information and Communications Technology, pp. 79–86. Springer International Publishing, Cham (2019)

15.

Kahan, E., Oliveros, A., Genero, M.: A systematic mapping study on the application of design thinking in requirement engineering. Submitted to Journal of Universal Computer Science (2021)

16.

Kelley, T., Kelley, D.: Creative confidence: unleashing the creative potential within us all. Currency, New York (2013)

17.

Köppen, E., Meinel, C.: Empathy via design thinking: creation of sense and knowledge. In: Plattner, H., Meinel, C., Leifer, L. (eds.) Design thinking research: building innovators, pp. 15–28. Springer International Publishing, Cham (2015)

18.

Levy, M., Hadar, I.: The importance of empathy for analyzing privacy requirements. In: Proceedings of 2018 IEEE 5th International Workshop on Evolving Security & Privacy Requirements Engineering (ESPRE), pp. 9–13. IEEE, Banff, AB (2018)

19.

Loucopoulos, P., Karakostas, V.: System requirements engineering. McGraw-Hill Inc., New York, NY, USA (1995)

20.

Lyytinen, K., Loucopoulos, P., Mylopoulos, J., Robinson, W.N. (eds.): Design requirements engineering: A ten-year perspective: design requirements Workshop, Cleveland, OH, USA. Revised and Invited Papers. Springer-Verlag, Berlin Heidelberg (2009)

21.

Micheli, P., Wilner, S.J.S., Bhatti, S.H., Mura, M., Beverland, M.B.: Doing design thinking: conceptual review, synthesis, and research agenda: doing design thinking. J. Prod. Innov. Manag. 36(2), 124–148 (2019)CrossRef

22.

Prestes, M., Parizi, R., Marczak, S., Conte, T.: On the use of design thinking: a survey of the Brazilian agile software development community. In: Stray, V., Hoda, R., Paasivaara, M., Kruchten, P. (eds.) Agile Processes in Software Engineering and Extreme Programming, pp. 73–86. Springer International Publishing, Cham (2020)CrossRef

23.

Rozante de Paula, T., Santana Amancio, T., Nonato Flores, J.A.: Design thinking in industry. IEEE Softw. 37(2), 492–51 (2020)

24.

Ruchira Prasad, W.M.D., Perera, G.I.U.S., Jeeva Padmini, K.V., Dilum Bandara, H.M.N.: Adopting design thinking practices to satisfy customer expectations in agile practices: a case from Sri Lankan software development industry. In: Proceedings of 2018 Moratuwa Engineering Research Conference (MERCon), pp. 471–476. IEEE, Moratuwa (2018)

25.

Souza, A., Ferreira, B., Valentim, N., Correa, L., Marczak, S., Conte, T.: Supporting the teaching of design thinking techniques for requirements elicitation through a recommendation tool. IET Softw. 14(6), 693–701 (2020)CrossRef

26.

Souza, A.F., Ferreira, B., Valentim, N., Conte, T.: An experience report on teaching multiple design thinking techniques to software engineering students. In: Proceedings of the XXXII Brazilian Symposium on Software Engineering (SBES 2018), pp. 220–229. ACM Press, Sao Carlos, Brazil (2018)

27.

Vetterli, C., Brenner, W., Uebernickel, F., Petrie, C.: From palaces to yurts: why requirements engineering needs design thinking. IEEE Internet Comput. 17(2), 91–94 (2013)CrossRef

28.

Wohlin, C., Runeson, P., Höst, M., Ohlsson, M., Regnell, B., Wesslén, A.: Experimentation in software engineering. Springer (2012)

Titel: Studying the Influence of Empathy Maps on Brainstorming for Requirements Elicitation: A Quasi-Experiment
verfasst von: Ezequiel Kahan
Emilio Insfran
Marcela Genero
Alejandro Oliveros
Verlag: Springer International Publishing
Buch: Advances in Information Systems Development
Print ISBN: 978-3-030-95353-9

Electronic ISBN: 978-3-030-95354-6

Copyright-Jahr: 2022
DOI: https://doi.org/10.1007/978-3-030-95354-6_12

Springer Professional

Abstract

Bitte loggen Sie sich ein, um Zugang zu Ihrer Lizenz zu erhalten.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Springer Professional "Technik"

Springer Professional "Wirtschaft"

Premium Partner