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2017 | OriginalPaper | Buchkapitel

3. The Information Technology Outsourcing Risk: A Transaction Cost and Agency Theory-Based Perspective

verfasst von : Bouchaib Bahli, Suzanne Rivard

Erschienen in: Outsourcing and Offshoring Business Services

Verlag: Springer International Publishing

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Abstract

Many firms have adopted outsourcing in recent years as a means of governing their information technology (IT) operations. While outsourcing is associated with significant benefits, it can also be a risky endeavour. This paper proposes a scenario-based conceptualization of the IT outsourcing risk, wherein risk is defined as a quadruplet comprising a scenario, the likelihood of that scenario, its consequences and the risk mitigation mechanisms that can attenuate or help avoid the occurrence of a scenario. This definition draws on and extends a risk assessment framework that is widely used in engineering. The proposed conceptualization of risk is then applied to the specific context of IT outsourcing using previous research on IT outsourcing as well as transaction cost and agency theory as a point of departure.

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Nächstes Kapitel Moments of Governance in IS Outsourcing: Conceptualizing Effects of Contracts on Value Capture and Creation

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Titel: The Information Technology Outsourcing Risk: A Transaction Cost and Agency Theory-Based Perspective
verfasst von: Bouchaib Bahli
Suzanne Rivard
Verlag: Springer International Publishing
Buch: Outsourcing and Offshoring Business Services
Print ISBN: 978-3-319-52650-8

Electronic ISBN: 978-3-319-52651-5

Copyright-Jahr: 2017
DOI: https://doi.org/10.1007/978-3-319-52651-5_3

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