12. The Next Sustainability Frontier Is Digital

Digitalization is a powerful accelerator to create and scale sustainable solutions. Artificial intelligence (AI), robotics, the Internet of Things, and other technologies can provide breakthrough transformations for sustainable development. Yet business leaders must weigh how they deploy and scale technology with the ethical implications that can emerge with a new form of pollution: digital or data pollution. The societal impacts of data-driven technologies are the next big sustainability challenge. Leaders need to act early to curtail or avoid privacy and ethical risks. Stockholm’s AI Sustainability Center advises how to manage the different pitfalls that lead to risks: misuse or overuse of data, data bias, bias of the creator, and immature data or AI. Scania and Telia Company share how they navigate responsible use of technology.