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Erschienen in:
Using Information Processing Strategies to Predict Message Level Contagion in Social Media Kapitel lesen Erstes Kapitel lesen

2020 | OriginalPaper | Buchkapitel

The Role of Change Readiness in Determining Existing Relationship Between TQM Practices and Employee Performance

verfasst von : Timothy Laseinde, Ifetayo Oluwafemi, Jan-Harm Pretorius, Ajayi Makinde O, Jesusetemi Oluwafemi

Erschienen in: Advances in Artificial Intelligence, Software and Systems Engineering

Verlag: Springer International Publishing

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Abstract

The significance of Total Quality Management (TQM) in fast changing industries such as the Information Technology (IT) sector cannot be overemphasized. The study was designed to determine the existing relationship between employee performance and Total Quality Management practices within a technological driven sector. Coupled with this, employee willingness to change and Individual Change Readiness (ICR) were explored while considering employee performance. Quantitative study of Software firms in Nigeria was carried out using descriptive statistical method, and the results were subjected to correlation analysis and structural equation modeling, for the data analysis. From the results, it is seen that TQM practices, as well as ICR, serve as a considerable benchmark for measuring employee performance. The findings observed favors the facilitative function of ICR. These observations are critical so long the degree of employee’s readiness to change contributes immensely to organizational transformation. This study contributes to the body of knowledge by revealing the significance of ICR from a TQM perspective as it influences employee performance.

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Metadaten
Titel
The Role of Change Readiness in Determining Existing Relationship Between TQM Practices and Employee Performance
verfasst von
Timothy Laseinde
Ifetayo Oluwafemi
Jan-Harm Pretorius
Ajayi Makinde O
Jesusetemi Oluwafemi
Copyright-Jahr
2020
Buch
Advances in Artificial Intelligence, Software and Systems Engineering

Print ISBN: 978-3-030-20453-2

Electronic ISBN: 978-3-030-20454-9

Copyright-Jahr: 2020

DOI
https://doi.org/10.1007/978-3-030-20454-9_51

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