Anzeige
Erschienen in:
2011 | OriginalPaper | Buchkapitel
Towards a Generic Framework for Automatic Measurements of Web Usability Using Affective Computing Techniques
verfasst von : Payam Aghaei Pour, Rafael A. Calvo
Erschienen in: Affective Computing and Intelligent Interaction
Verlag: Springer Berlin Heidelberg
Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.
Wählen Sie Textabschnitte aus um mit Künstlicher Intelligenz passenden Patente zu finden. powered by
Markieren Sie Textabschnitte, um KI-gestützt weitere passende Inhalte zu finden. powered by
We propose a generic framework for the automatic usability evaluation of web sites by combining traditional automatic usability methods with affective computing techniques. To evaluate a framework a pilot study was carried out where users (n=4) reported their affective states using dimensional and categorical models. Binary task completion, time, mouse clicks, and error rates as an indicator of web usability were automatically captured for each page. Results suggested that frustration experienced when error rates and time for the task were higher. Delight on the other hand was at the other side of the spectrum. In the case that usability measurements had almost same values (e.g. confusing or engaging pages), affective states may be a way to show the difference.