Using Fractal Process-Asset Model to Design the Process Architecture of an Enterprise: Experience Report

The Fractal Process-Asset (FPA) model has been proposed as an approach for identifying business processes and defining relationships between them in an enterprise. This paper reports on a project of applying the model in a Higher Education Institution enterprise. The goal of this project is twofold. One is to design a process architecture that provides a holistic view on the major business processes and their interconnections in the department to be used for business planning and development. Second is to test whether the FPA model is suitable for creating a holistic view on the major business processes and their interconnections in an enterprise. The FPA model has been applied and evaluated by business domain experts in a frame of a real organization—department of Computer and System Sciences, Stockholm University. The results show that the FPA model is understandable and suitable for creating a holistic view on the major business processes in an enterprise and their interconnections. The educational processes architecture produced is understandable and can be used for business planning and development. Though the study has been conducted only in one organization, there is a likelihood that the results achieved are of general nature.