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Erschienen in:
2007 | OriginalPaper | Buchkapitel
Using Question-Answer Pairs in Extractive Summarization of Email Conversations
verfasst von : Kathleen McKeown, Lokesh Shrestha, Owen Rambow
Erschienen in: Computational Linguistics and Intelligent Text Processing
Verlag: Springer Berlin Heidelberg
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While sentence extraction as an approach to summarization has been shown to work in documents of certain genres, because of the conversational nature of email communication, sentence extraction may not result in a coherent summary. In this paper, we present our work on augmenting extractive summaries of threads of email conversations with automatically detected question-answer pairs. We compare various approaches to integrating question-answer pairs in the extractive summaries, and show that their use improves the quality of email summaries.