nach oben

Erschienen in:

2018 | OriginalPaper | Buchkapitel

What Automated Planning Can Do for Business Process Management

verfasst von : Andrea Marrella

Erschienen in: Business Process Management Workshops

Verlag: Springer International Publishing

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config

KI-gestützte Suche

Aus

Abstract

Business Process Management (BPM) is a central element of today organizations. Despite over the years its main focus has been the support of processes in highly controlled domains, nowadays many domains of interest to the BPM community are characterized by ever-changing requirements, unpredictable environments and increasing amounts of data that influence the execution of process instances. Under such dynamic conditions, BPM systems must increase their level of automation to provide the reactivity and flexibility necessary for process management. On the other hand, the Artificial Intelligence (AI) community has concentrated its efforts on investigating dynamic domains that involve active control of computational entities and physical devices (e.g., robots, software agents, etc.). In this context, Automated Planning, which is one of the oldest areas in AI, is conceived as a model-based approach to synthesize autonomous behaviours in automated way from a model. In this paper, we discuss how automated planning techniques can be leveraged to enable new levels of automation and support for business processing, and we show some concrete examples of their successful application to the different stages of the BPM life cycle.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

über 102.000 Bücher
über 537 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Finance + Banking
Management + Führung
Marketing + Vertrieb
Maschinenbau + Werkstoffe
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 390 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Maschinenbau + Werkstoffe

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 340 Zeitschriften

aus folgenden Fachgebieten:

Bauwesen + Immobilien
Business IT + Informatik
Finance + Banking
Management + Führung
Marketing + Vertrieb
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Nächstes Kapitel Structural Feature Selection for Event Logs

van der Aalst, W.M.P.: Business process management: a comprehensive survey. ISRN Softw. Eng. 2013, 37 pages (2013)

Lenz, R., Reichert, M.: IT support for healthcare processes - premises, challenges, perspectives. Data Knowl. Eng. 61(1), 39–58 (2007)CrossRef

Seiger, R., Keller, C., Niebling, F., Schlegel, T.: Modelling complex and flexible processes for smart cyber-physical environments. J. Comput. Sci. 10, 137–148 (2014)CrossRef

Humayoun, S.R., Catarci, T., de Leoni, M., Marrella, A., Mecella, M., Bortenschlager, M., Steinmann, R.: The WORKPAD user interface and methodology: developing smart and effective mobile applications for emergency operators. In: Stephanidis, C. (ed.) UAHCI 2009. LNCS, vol. 5616, pp. 343–352. Springer, Heidelberg (2009). https://doi.org/10.1007/978-3-642-02713-0_36

de Leoni, M., Marrella, A., Russo, A.: Process-aware information systems for emergency management. In: Cezon, M., Wolfsthal, Y. (eds.) ServiceWave 2010. LNCS, vol. 6569, pp. 50–58. Springer, Heidelberg (2011). https://doi.org/10.1007/978-3-642-22760-8_5 CrossRef

Reichert, M., Weber, B.: Enabling Flexibility in Process-Aware Information Systems - Challenges, Methods, Technologies. Springer, Heidelberg (2012)

Di Ciccio, C., Marrella, A., Russo, A.: Knowledge-intensive processes: characteristics, requirements and analysis of contemporary approaches. J. Data Semant. 4(1), 29–57 (2015)CrossRef

Hull, R., Motahari Nezhad, H.R.: Rethinking BPM in a cognitive world: transforming how we learn and perform business processes. In: La Rosa, M., Loos, P., Pastor, O. (eds.) BPM 2016. LNCS, vol. 9850, pp. 3–19. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-45348-4_1 CrossRef

Geffner, H., Bonet, B.: A Concise Introduction to Models and Methods for Automated Planning. Morgan & Claypool Publishers, San Rafael (2013)MATH

10.

Maggi, F.M., Di Francescomarino, C., Dumas, M., Ghidini, C.: Predictive monitoring of business processes. In: Jarke, M., Mylopoulos, J., Quix, C., Rolland, C., Manolopoulos, Y., Mouratidis, H., Horkoff, J. (eds.) CAiSE 2014. LNCS, vol. 8484, pp. 457–472. Springer, Cham (2014). https://doi.org/10.1007/978-3-319-07881-6_31

11.

McDermott, D., et al.: PDDL-the planning domain definition language. Technical report DCS TR-1165, Yale Center for Computational Vision and Control (1998)

12.

Geffner, H.: Computational models of planning. Wiley Int. Rev. Cogn. Sci. 4(4) (2013)

13.

Geffner, H.: Non-classical planning with a classical planner: the power of transformations. In: Fermé, E., Leite, J. (eds.) JELIA 2014. LNCS, vol. 8761, pp. 33–47. Springer, Cham (2014). https://doi.org/10.1007/978-3-319-11558-0_3

14.

La Rosa, M., van der Aalst, W.M., Dumas, M., Milani, F.P.: Business process variability modeling: a survey. ACM Comput. Surv. 50(1) (2013). Article No. 2

15.

Schuschel, H., Weske, M.: Triggering replanning in an integrated workflow planning and enactment system. In: Benczúr, A., Demetrovics, J., Gottlob, G. (eds.) ADBIS 2004. LNCS, vol. 3255, pp. 322–335. Springer, Heidelberg (2004). https://doi.org/10.1007/978-3-540-30204-9_22 CrossRef

16.

R-Moreno, M.D., Borrajo, D., Cesta, A., Oddi, A.: Integrating planning and scheduling in workflow domains. Exp. Syst. App. Int. J. 33(2), 389–406 (2007)

17.

Ferreira, H., Ferreira, D.: An integrated life cycle for workflow management based on learning and planning. Int. J. Coop. Inf. Syst. 15, 485–505 (2006)CrossRef

18.

Henneberger, M., Heinrich, B., Lautenbacher, F., Bauer, B.: Semantic-based planning of process models. In: Multikonferenz Wirtschaftsinformatik (2008)

19.

Marrella, A., Lespérance, Y.: Synthesizing a library of process templates through partial-order planning algorithms. In: Nurcan, S., Proper, H.A., Soffer, P., Krogstie, J., Schmidt, R., Halpin, T., Bider, I. (eds.) BPMDS/EMMSAD -2013. LNBIP, vol. 147, pp. 277–291. Springer, Heidelberg (2013). https://doi.org/10.1007/978-3-642-38484-4_20 CrossRef

20.

Marrella, A., Lesperance, Y.: A planning approach to the automated synthesis of template-based process models. Serv. Oriented Comput. Appl. 11, 367–392 (2013)CrossRef

21.

Jarvis, P., et al.: Exploiting AI technologies to realise adaptive workflow systems. In: Proceedings of the AAAI Workshop on Agent-Based Systems in the Business Context (1999)

22.

Gajewski, M., Meyer, H., Momotko, M., Schuschel, H., Weske, M.: Dynamic failure recovery of generated workflows. In: DEXA 2005. IEEE Computer Society Press (2005)

23.

Marrella, A., Mecella, M., Sardina, S.: SmartPM: an adaptive process management system through situation calculus, IndiGolog, and classical planning. In: KR. AAAI Press (2014)

24.

Marrella, A., Mecella, M., Sardina, S.: Intelligent process adaptation in the SmartPM system. ACM Trans. Intell. Syst. Technol. 8(2) (2016). Article No. 25

25.

Marrella, A., Mecella, M.: Continuous planning for solving business process adaptivity. In: Halpin, T., Nurcan, S., Krogstie, J., Soffer, P., Proper, E., Schmidt, R., Bider, I. (eds.) BPMDS/EMMSAD -2011. LNBIP, vol. 81, pp. 118–132. Springer, Heidelberg (2011). https://doi.org/10.1007/978-3-642-21759-3_9 CrossRef

26.

Marrella, A., Mecella, M., Russo, A.: Featuring automatic adaptivity through workflow enactment and planning. In: CollaborateCom 2011. IEEE (2011)

27.

Marrella, A., Russo, A., Mecella, M.: Planlets: automatically recovering dynamic processes in YAWL. In: Meersman, R., Panetto, H., Dillon, T., Rinderle-Ma, S., Dadam, P., Zhou, X., Pearson, S., Ferscha, A., Bergamaschi, S., Cruz, I.F. (eds.) OTM 2012. LNCS, vol. 7565, pp. 268–286. Springer, Heidelberg (2012). https://doi.org/10.1007/978-3-642-33606-5_17 CrossRef

28.

Bucchiarone, A., Pistore, M., Raik, H., Kazhamiakin, R.: Adaptation of service-based business processes by context-aware replanning. In: SOCA 2011. IEEE (2011)

29.

van Beest, N.R., Kaldeli, E., Bulanov, P., Wortmann, J.C., Lazovik, A.: Automated runtime repair of business processes. Inf. Syst. 39, 45–79 (2014)CrossRef

30.

van der Aalst, W.M.P.: Process Mining: Data Science in Action. Springer, Heidelberg (2016)CrossRef

31.

Adriansyah, A., van Dongen, B.F., Zannone, N.: Controlling break-the-glass through alignment. In: SOCIALCOM 2013. IEEE Computer Society (2013)

32.

de Leoni, M., Maggi, F.M., van der Aalst, W.M.P.: Aligning event logs and declarative process models for conformance checking. In: Barros, A., Gal, A., Kindler, E. (eds.) BPM 2012. LNCS, vol. 7481, pp. 82–97. Springer, Heidelberg (2012). https://doi.org/10.1007/978-3-642-32885-5_6 CrossRef

33.

de Leoni, M., Marrella, A.: Aligning real process executions and prescriptive process models through automated planning. Expert Syst. Appl. 82, 162–183 (2017)CrossRef

34.

Di Francescomarino, C., Ghidini, C., Tessaris, S., Sandoval, I.V.: Completing workflow traces using action languages. In: Zdravkovic, J., Kirikova, M., Johannesson, P. (eds.) CAiSE 2015. LNCS, vol. 9097, pp. 314–330. Springer, Cham (2015). https://doi.org/10.1007/978-3-319-19069-3_20 CrossRef

35.

De Giacomo, G., Maggi, F.M., Marrella, A., Patrizi, F.: On the disruptive effectiveness of automated planning for LTLf-based trace alignment. In: AAAI 2017. AAAI Press (2017)

36.

Pistore, M., Traverso, P., Bertoli, P., Marconi, A.: Automated synthesis of composite BPEL4WS web services. In: ICWS 2005. IEEE Computer Society (2005)

37.

Pistore, M., Traverso, P., Bertoli, P., Marconi, A.: Automated synthesis of executable web service compositions from BPEL4WS processes. In: WWW 2005. ACM (2005)

38.

Georgievski, I., Aiello, M.: Automated planning for ubiquitous computing. ACM Comput. Surv. 49(4), 1–46 (2016)CrossRef

Titel: What Automated Planning Can Do for Business Process Management
verfasst von: Andrea Marrella
Verlag: Springer International Publishing
Buch: Business Process Management Workshops
Print ISBN: 978-3-319-74029-4

Electronic ISBN: 978-3-319-74030-0

Copyright-Jahr: 2018
DOI: https://doi.org/10.1007/978-3-319-74030-0_1

Springer Professional

Abstract

Bitte loggen Sie sich ein, um Zugang zu Ihrer Lizenz zu erhalten.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Springer Professional "Technik"

Springer Professional "Wirtschaft"

Premium Partner