A Conceptual Modeling Framework for Multi-agent Information Systems

This paper presents a multi-agent conceptual model for resource allocation in a manufacturing environment. To attain this purpose a framework called M-DRAP — Multi-agent Dynamic Resources Allocation Planning — was developed. Multi-agent systems have been employed as a solution for problems that require decentralization and distribution in both decision-making and execution process. This is a premise in many information systems where (i) the domain involves intrinsic distribution of data, problem-solving capabilities and responsibilities; (ii) it is necessary to maintain the autonomy of the subparts, without lost of organizational structure; and (iii) the problem solution cannot be completely described a priori due to the possibility of real-time perturbations in the environment (equipment failures, for example) and also as a consequence of the natural dynamics of the business process. The main contribution of this work is the proposition of a set of activities and models defining a framework to represent multi-agent systems for business process under an enterprise model perspective.